Excellent
344 reviews
Desert Financial Credit UnionHonesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 500,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at desertfinancial.com.
Desert Financial Credit Union (desertfinancial.com) has 344 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 280 reviews with 5 stars · Clear filters
Tommie
Posted
Someone actually called me and asked me about my financial needs.
Response from Desert Financial Credit Union· May 20, 2025
Thank you for letting us know that you appreciated our team reaching out regarding your financial needs, Tommie!
Shannon
Posted
Friendly and quick customer service!
Response from Desert Financial Credit Union· May 20, 2025
We appreciate your kind words and are glad you were satisfied with our service, Shannon!
Michele E.
Posted
I had a 54 year career in banking and worked my way up to VP in Commercial/Retail Sales and Branch Management and I found your bank to be knowledgeable in your banks products, had superior sales skills and friendly and efficient during the opening process. We opened 2 checking accounts with debit cards,and a savings accounts. He set set both of us on our online banking apps and cross sold us on your trust and investment services. We have an appointment on June 13th at his branch. What more could you ask for.
Response from Desert Financial Credit Union· May 20, 2025
We appreciate you sharing your experience. It's great to hear the account opening process was efficient and that our team's knowledge and sales skills were beneficial to you. We're glad you're exploring our trust and investment services. Thank you!
Terri
Posted
Again another awesome experience
Response from Desert Financial Credit Union· May 20, 2025
Thanks for the 5-star review, Terri!
Eliseth
Posted
The best experience
Response from Desert Financial Credit Union· May 20, 2025
Thanks for sharing your positive experience, Eliseth!
Diane S.
Posted
Great service
Response from Desert Financial Credit Union· May 20, 2025
Thank you so much for sharing your positive experience!
Kathy
Posted
The young man that helped me was professional and knowledgeable.
Response from Desert Financial Credit Union· May 20, 2025
We're glad to hear that you found our team member to be professional and knowledgeable. Thank you for your positive feedback!
Richard & D.
Posted
Easy to open account and then a follow up call.
Response from Desert Financial Credit Union· May 20, 2025
We're happy to hear that opening an account was easy. Thanks!
