Great
346 reviews
DermavenueHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We sell online high quality, top of the line skincare and make up with physician grade ingredients. Brands such as Obagi, Neocutis, SkinMedica, iS Clinical and many more. We offer these skincare products online at a discounted rate.
Dermavenue (dermavenue.com) has 346 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
346 approved reviews, newest moderated first
Debbie
Posted
I have ordered several times through Dermavenue and each time I have received my product very quickly. They have a great selection, high quality products and great discounts too. Highly recommend this site for your beauty products.
J.M
Posted
I've shopped at Dermavenue for at least 3 years and always take advantage of their special discounts. You can't pass up at 35% off!
Kristen Berkebile R.
Posted
Pretty good selection and coupon codes. Not happy paying shipping when I use them though. Can have slow shipping.
Mary S.
Posted
I ordered Aloe Cort Cream from Dermavenue and am very happy with the product! It was just what I needed and it has really helped with my red patches and itching. It came quickly and am pleased it did. Thank you Dermavenue for such good customer service!
Mary
Posted
I am wondering if you are buying substandard products from Neocutis and then selling them on your website. I have been buying the Neocutis Journee sunscreen for years. Usually from my cosmetic dermatologist. But since I only see her every 3-5 months, I started buying it from your website. I have had to throw away the last two bottles because the pumps malfunctioned. A problem that I never had when buying it from my doctor. You can see that I have been loyal customer and have enjoyed the convenience of purchasing my Neocutis products from you. But for now I am done. Would not recommend you as a source to any of my girlfriends.
Response from Dermavenue· Jul 22, 2021
Hi Mary, I see your last order with Neocutis was back in April, the products we receive directly from Neocutis come brand new, every single week. You can always be confident that you are receiving the most recent batch Neocutis has to offer. Any damaged goods that arrive to you we can easily replace for you no problem. If it has not been taken care of for you yet, please give us a call or chat in live with us and we would be happy to handle this. Thank you and sorry you your product arrived damaged.
Mary W.
Posted
Had an offer code would not accept. Somewhat misleading between email sent with offer code and checkout system
Response from Dermavenue· Jul 19, 2021
Hi Mary, apologies for any confusion. One of our representatives will reach out to you. You can also give us a call at 8008053752 or chat in live with us and we can see what code you had and address any issues with it.
allow G.
Posted
I am finding that more often than not, Dermavenue has the product I am looking for at the best price. I took one star off for two reasons; 1) The website offered a promo code for 30% off of the product price, however, when I applied the coupon, it only reduced the price by 24% (still beating competitors pricing), not a big deal, but could be improved on...and no, I did not reach out to customer service, they may have corrected the issue. 2) Dermavenue only offers DHL shipping, for anyone who has used DHL, you probably get why that would contribute to the 4/5 stars. The super slow shipping and poor tracking would have been less of an issue before Neocutis improved their product containers to leave less wasted product in the bottle. That wasted product always served as my "time to buy more" notice because I could take the pump apart and get well over a weeks worth of product out of the bottle while I waited for the replacement to arrive. The new packaging gives no indication you are running low until it is empty. Despite these these small issues, I am pretty happy so far with this vendor and will look to them again for future purchases. ***Update - I am updating this review to backpedal my negative comment about the shipping options. My Dermavenue shipping experience with DHL was a night and day improvement over my past experiences. I am guessing that Dermavenue possibly uses an upgraded DHL option. The tracking information was updated regularly, I placed the order on Saturday, received a shipping/tracking notification on Monday with the product arriving Wednesday. This was much better than I had expected.
Carol
Posted
Always the best discounts on my favorite Neocutis product.
