Defensive Drivers InstituteReviews of defensivedriversinstitute.com

Response from Defensive Drivers Institute· Aug 5, 2025

Thank you, Khalid! We're glad you enjoyed the convenience of the online format and found the course good overall. We hear you on the content—while we’re required to meet state standards, we're always working on ways to make it more engaging. We appreciate your feedback and wish we could've earned that fifth star. Thanks again for choosing Defensive Drivers Institute!

Response from Defensive Drivers Institute· Aug 5, 2025

Thank you, Mary! We're so glad to hear that signing up was easy and that the course was clear and informative. It's great to know you gained a better understanding of Arizona laws. We appreciate you choosing Defensive Drivers Institute!

Response from Defensive Drivers Institute· Aug 5, 2025

Thank you, Jayden! We're glad you found the course easy to use. If there's anything we could’ve done to earn that fifth star, we’d love to hear your feedback. Thanks again for choosing Defensive Drivers Institute!

Response from Defensive Drivers Institute· Aug 2, 2025

Thank you, Shelly! We're so glad to hear you had a great experience and found the course both informative and convenient. We appreciate you choosing Defensive Drivers Institute!

Response from Defensive Drivers Institute· Jul 23, 2025

Thank you! We're glad you found the course simple and straightforward, and it's great to hear our support team was able to assist you quickly. We appreciate you choosing Defensive Drivers Institute!

Response from Defensive Drivers Institute· Jul 22, 2025

Hi Albert, We’re sorry to hear you were disappointed and appreciate the opportunity to clarify what happened. When you registered for the course, you initially selected Maricopa County Juvenile Court, which has a lower court fee ($50). However, once you submitted your court documents, we saw that your actual court was Chandler Municipal Court, as clearly stated on the paperwork you provided. Chandler’s court fee is $135, set by the court—not by us. As a provider approved by the Arizona Supreme Court, we’re required to collect and remit the correct court fee on behalf of each student. We don’t control these fees, and every provider in Arizona is required to follow the same rules. You’re welcome to verify this directly with other providers or the court itself. We understand it’s frustrating to learn of additional fees after starting the course, but this was not a bait-and-switch. It was simply a correction based on the court information you gave us. We made sure your case was properly submitted so your completion would be recognized by the right court. If you have any questions or would like to discuss further, we’re happy to help.

Response from Defensive Drivers Institute· Jul 20, 2025

Thank you, Tiffany! You’re absolutely right—sometimes you just gotta do what you gotta do! 😄 We’d love to know what we gotta do to earn that fifth star—your feedback helps us improve. Thanks again for choosing Defensive Drivers Institute!

Response from Defensive Drivers Institute· Jul 20, 2025

Thank you, Keith! We're glad the course fit well into your busy schedule. We appreciate you recommending it and choosing Defensive Drivers Institute!