Excellent
1,834 reviews
DecantXHonesty, pricing, process and quality scores appear once 5 customers have rated them.
DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great!Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission!We ensure quick and efficient shipping worldwide with free shipping within the U.S.Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!
DecantX (decantx.com) has 1,834 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
1,834 approved reviews, newest moderated first
Matthew M.
Posted
I have purchased decants from more places than I care to admit, but Decant X has become my reliable go-to. This is due to its prices, selection, and customer service, all of which are phenomenal.
Response from DecantX· Dec 2, 2025
Thank you for the amazing feedback. We are glad to hear we have become your go to place for decants and that our pricing, selection, and customer service all stand out to you. We truly appreciate your support!
customer
Posted
Great perfumes, fast shipping !!
Response from DecantX· Dec 1, 2025
We are glad you enjoyed the perfumes and the fast shipping. We appreciate your support!
Fragma
Posted
order for over a week, but still haven't ship the order.
Response from DecantX· Dec 8, 2025
Thank you for your feedback. We are sorry again for the delay with your order. We have already taken care of this for you and provided a gift card as a gesture for the inconvenience. If you need anything else or have any questions, please feel free to reach out.
Ovin B.
Posted
Best website for decants I have used
Response from DecantX· Dec 1, 2025
We are glad to hear you consider us the best decant website you have used. We appreciate your support!
Mike
Posted
Perfect transaction each time. Packaging is A+ with every sample taped and wrapped in bubble wrap. Labels are clear and easy to read. Shipping is fast with notification from start to delivery. Good service!
Response from DecantX· Dec 1, 2025
We are glad to hear your orders have been consistently smooth and that you are happy with the packaging, clear labeling, and fast shipping updates. We appreciate your support!
Avery H.
Posted
Very quick to respond! Immediately sent my message to the decant company.
Response from DecantX· Nov 26, 2025
We are glad to hear you received a quick response and that your message was handled right away. We appreciate your support!
Thanos
Posted
They accommodated me when there was an out of stock item with no issues. Gave me exactly what I asked for..just for the inconvenience. Excellent customer service. Excellent product Excellent idea for people that want to try out fragrances 5 stars
Response from DecantX· Nov 26, 2025
Thank you for the wonderful feedback. We are glad to hear our team was able to accommodate the out of stock item quickly and give you the solution you requested. It is great to know you were happy with the customer service and the products. We appreciate the five star support and are happy we can help you explore new fragrances with confidence.
Jake L.
Posted
Great customer service! Easy to work with and super fast response. Couldn't have asked for more.
Response from DecantX· Nov 25, 2025
We are glad to hear you had a smooth experience and received quick responses from our team!
