Excellent
1,834 reviews
DecantXHonesty, pricing, process and quality scores appear once 5 customers have rated them.
DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great!Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission!We ensure quick and efficient shipping worldwide with free shipping within the U.S.Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!
DecantX (decantx.com) has 1,834 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
1,834 approved reviews, newest moderated first
F G.
Posted
I ordered two samples. I only received one. I emailed sales support and I have not received an answer.
Response from DecantX· Jan 5, 2023
Thank you for your order! We sincerely apologize for the order error & we sent you a replacement right away. The tracking number for the replacement was sent to you in an email. Thank you for letting me know of this situation, we are very sorry for the confusion. Kindly, Anna
Marvin
Posted
My go to website for my fragrance needs. 5 stars
Carlos R.
Posted
Exelente servicio y rapidez producto confiable son los mejores
Zendo
Posted
You order and you get. Simple as that.
Joshua
Posted
Customer service is by far one of the best I’ve experienced. I love the variety of perfumes. A room of opportunity is I wish you guys had more colored decants. Or if you ordered a certain amount of decants you get a free samples. Other than that I love it!!
Richard
Posted
Great selection. Fast shipping. Amazing REWARDS program. Many times, prices are lower than other decanter sites. Highly recommended.
Sarah
Posted
Easily the best prices out of the others in this market, terrific value. Big selection of even the niche fragrances. Fast and very secure shipping. Also, I've ordered the same items from a competitor prior to this, and these decants were stronger and lasted longer - so clearly authentic and not watered down. 10/10 experience all around
Frank C.
Posted
First time customer and very impressed , shipping was rather fast even during the holiday season. Packaging was out outstanding , atominzer top quality , individually sealed and then sealed again with bubble wrap . Placed into a pouch bubble wrap again , sealed and delivered I only made one mistake because I ordered the same color atominzer s for two different kind of perfumes so I don't know which one is which and I'll just have to guess. I haven't tried them yet but when I do I will definitely update my review . Update : I called them and my issue stated above was resolved
Response from DecantX· Dec 15, 2022
Thank you so much! We are very appreciative of your review. For the atomizers, all the bottles are labeled, twist to the spray position and gently pull out the inner glass vial. The label is on the inside bottle.
