DecantXReviews of decantx.com

I ordered decants of my signature scent to keep in purse, desk, etc. They were RANCID. I emailed them and they said they’d investigate. I followed up with them a week later and they’re like “yeah we investigated, our products are authentic”. That’s not what this is about! I know what this is supposed to smell like! It can be authentic and still be old, stored in heat, exposed to light, etc. They took zero accountability and obviously lied about investigating. They lost a customer forever, and I’m a fragrance lover that frequently orders small decants to try different things. Never again.

Excellent customer service. All my questions were answered and all my concerns were taken care of. Decants came well packaged with no damage.

Best source for decants of authentic fragrances. Best selection, well packaged, quick shipments and reasonable prices. Plus fragrances come in a twist turn travel format that fits in my pocket and stacks nearly in a bathroom drawer. Can’t beat them.

In searching for a new fragrance, chatGPT actually suggested your store as an option to purchasing a sample size. Delivered quickly and authentic purchase. ❤️

Fast shipping, great packaging

Fast shipping, and the decants are on point every time. This was my 3rd or 4th time ordering, but I decided to get a couple 32ml samples this time around. Everything was legit and good to go. Will definitely order from them again of course!

I'm forever a customer of DecantX, they have my heart for sure! I've gotten to try so many scents and not have buyers remorse for blind buying an expensive bottle before getting the chance to wear it on me for a few days. Their decants come in sturdy glass bottles the atomizers always work amazing I've only had one not work and they replaced it easy as pie. One of my favorite parts about them is they don't have any shipping fees. None of the spend X amount and earn free shipping, No. Free shipping no minimum spend! They have a rewards program where you can earn discounts. I could go on and on about how good of a company they are but you'll just have to try them for yourself and see!

The bad news? Two of the six 2ml bottles I ordered didn't work. The spray wasn't functioning. The good news? Customer service was excellent in connecting with me to find a solution. I got the 2 replaced, and they both worked as advertised. DecantX has the scents I wanted to sample, and they were great fragrances to test out. I would definitely buy again from them.