Average
67 reviews
DartNodeHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Based in Houston, DartNode revolutionizes hosting with our Wholesale Cloud approach, combining affordability with high-performance in a state-of-the-art data center. As a dedicated ARIN Member and network operator, we ensure 24/7 reliability and superior service, empowering your digital journey with cost-effective solutions.
DartNode (dartnode.com) has 67 customer reviews on Rated Honest, with an average rating of 3.3 out of 5.
67 approved reviews, newest moderated first
Work B.
Posted
Don't mind the interface, it looks like one of those fake website, or too good to be true. But After a day, experience was everything is fully automated, everything. This is best alternative or even better than contabo, both on discount too. i'm just happy. No long talk abeg
Mike
Posted
DartNode is incredible, these reviewers must be illiterate. They support open source and give you keys to the kingdom. Prices are fair for what you get!
KENTKING
Posted
As far as I know, this is a reliable hosting service provider.
Cosmin Alexandru M.
Posted
decent hosting
mao V.
Posted
The US region is indeed stable. After using it for a while, the stability of the VPS is quite good.
Jack S.
Posted
They don't respond at all to support tickets. The interface and site are super buggy. When you click to submit a ticket it will submit it twice. Load times are very slow on the interface as well. They also misrepresent their services and don't offer everything that they claim. For instance, when we contacted their sales department previously, we were told that all ports were open and functioning. After signing up, this was not the case. They failed to give us a refund and also did not respond to any messages. I see another instance of this. I'll be writing to the attorney general and also looking into other consumer protection actions I can take. I would not use them.
Response from DartNode· Jun 25, 2025
Jack, We're genuinely sorry to hear you’re unhappy, but we want to address your claims with full transparency: Support Tickets: We’ve reviewed our logs and have no record of unanswered tickets from your account within the described timeframe. If there was an issue with a ticket being submitted twice, that may be a browser-side error — but all submissions are logged and reviewed by our team. Interface Performance: Our dashboard is actively maintained and monitored. We’ve had no widespread reports of slowness or bugs from other users. However, if you experienced an issue, we would have happily helped — if contacted through verified channels. Service Terms: We do not block any outbound ports by default, but our Terms of Service and AUP do apply. Certain types of usage (e.g., mass mailing, abuse-related traffic) may result in automated restrictions or manual review. This is standard practice to maintain network integrity. Refunds: As clearly outlined in our policy, we offer refunds under specific conditions. If your service was provisioned and used, and no qualifying SLA claim was submitted, the refund may not be applicable. We’re always open to reviewing refund requests on a case-by-case basis. We encourage you to contact us again at [email protected] so we can review this properly. Posting false or exaggerated claims does not benefit either party, and we are confident in our service to stand behind it. - DartNode Team
mark W.
Posted
good and best
Carmen B.
Posted
Avoid this company like the plague. They still have not to this day responded to a single email or support ticket that we have given them. They suspended our services and have not refunded us or communicated back in any way. Responding to their reply. It looks like they are also liars. It's very easy to see the dates of when we put in tickets and the fact they never responded. Don't lose your money with these people.
Response from DartNode· Jun 25, 2025
Carmen, This review contains serious accusations that are not supported by any record in our system. We do not suspend services arbitrarily. Suspensions only occur in cases of policy violations (such as abuse complaints or payment issues), and we always notify customers via email and through the client portal. We’ve reviewed our ticket and email logs and found no unanswered support requests matching your description. If you are a legitimate customer and used a valid account email, please contact us at [email protected] so we can investigate further. We do not “steal” money. We operate transparently under clear terms of service, and refunds are processed when applicable per our published policies. If this review was made in error or without an actual customer relationship, we ask that it be removed to preserve the integrity of reviews for our future clients. - DartNode Team
