Danbury MintReviews of danburymint.com

Danbury Mints sells annual gold ornaments for Christmas. In 2025, I ordered 4 ornaments and was charged $9.80 shipping PER ORNAMENT. These ornaments are very lightweight, ship in one box, and do not require "fragile" handling. I have reached out to the company to inquire about this and they told me that was just how they do things. It is unethical and inconsistent with the market to charge someone shipping and handling rates for each individual item in an order instead of for the order as a whole.

If you leave a review in response to their request for one, it never appears on their site if not favorable. I left a negative review on a Slow Boat From China that took 2 months to ship a handbag for my wife's birthday gift ordered 4 weeks before that day; can't find it there!!!

Bought coins. The first two transactions were fine. After that they started charging me an extra 23.00 per month and charged me double for September. My listed number was blocked, so I called from another phone. The representatives were rude and they hung up on me. AWFUL PEOPLE!

Be very careful when you order any items from this place.. they sucker you into joining their damn rewards club by not unclickong a box or something that gets by you then charges you a monthly fee.. this has happeneded twice to me. its easy to miss..took me 9 months to find out they were doing this and won't refund me. I paid almost as much in rewards as the item was.. crock of shit

If I could give them no stars I would! I bought a beautiful sapphire ring. 2 days after buying it a gem fell out. They replaced it with a new one. I liked it so much I bought a peridot ring. A gem fell out 4 days after buying it. They replaced it. The replacement sapphire ring lost a gem less than a month after getting it. I emailed asking for a return label and a full refund and they have ignored me. I don’t wear the peridot ring anymore for fear of it losing a gem too. Such a waste of money so don’t bother with this company they are trash!!!

Do not buy from here EVER! They advertise regular clad gold and silver PLATED over coins. Silver plating as well. There's no value in these coins besides face value. Coin shops refer to these coins as damaged coins and offer face value for em. After finding that out I tried to send it back and get refunded so I can get something that is actually silver for same price. It has now been a month and a half sense I sent it back. No refund at all. I messaged their support. And they said that it arrived at their facility and that it will take a week to refund me the money again is has been a month and a half sense the return. Don't buy from these scammers they will scam and never refund. I'm still waiting on it assholes!!!

I ordered the coins also and was charged. A few days later got an email saying my order was cancelled because my card wouldn't authorize the purchase. Called and spoke to a supervisor, gave her a new card number, she said the order would be shipped in 2-3 weeks. My last order was going to be shipped after three days. When I questioned her about it, she was very very rude, asked me if I wanted to cancel the order and I said no but I know what I have to do this time. She then proceeded to cancel my order and hung up on me! From reading these other reviews I'm glad I didn't end up with some knock off stuff and I'm going to report this issue to the tv station running this ad and the BBB. I think it's called consumer fraud. Horrible

I ordered a pair of patriotic earrings for my girlfriend to take on her annual vacation with her children and grandchildren. After not receiving any shipping updates, I had to contact customer service to find out when the order would be shipped. I was told it would go out that day. Once the order was marked as shipped, I checked the tracking information and discovered the tracking number showed a package that had been delivered to someone else three months earlier. I called customer service to point this out, and the representative repeatedly stated that the package had been delivered in March. I explained that this was impossible since I had placed my order in June. I was then told the issue would be investigated. Shortly afterward, I received an email stating there was a known issue with USPS logistics, and I was assured that my package would arrive before July 2. Unfortunately, that never happened. When I contacted customer service again, I received the same response—that the package had been delivered in March. Once again, I had to explain that I did not place the order until June. At that point, I decided to cancel the order. I spoke with a supervisor, but rather than addressing the situation or showing concern for the poor experience I had endured throughout the entire order process, the supervisor was dismissive and unhelpful. This was an extremely frustrating experience from start to finish. Between the inaccurate tracking information, unmet delivery promises, and poor customer service, I have completely lost confidence in this company and will not be making any future purchases from them.