Bad
289 reviews
CSC ServiceWorksHonesty, pricing, process and quality scores appear once 5 customers have rated them.
With more than one million machines in service, we are the leading provider of laundry solutions and air vending services in the United States, Canada, and Europe. For more than 90 years, our driving purpose has been to provide consistent innovation, dependable equipment, and people-focused service to make life easier for more than 40 million residents, consumers, property managers, and owners every day.
CSC ServiceWorks (cscsw.com) has 289 customer reviews on Rated Honest, with an average rating of 1.2 out of 5.
289 approved reviews, newest moderated first
Jorge
Posted
At Colonial Square Bellevue, we have two unrepaired washing machines. They have a service sticker from the repair company. One is dated 01/13/25 and the other is dated 02/25/25. It's a shame I can't upload the images.
Donald O.
Posted
They are the worst service ever. It's amazing how they have increased their prices. Half the time they machine takes your money and you'll never get a refund the majority of the time. WORST COMPANY EVER>
Sherry
Posted
I loose money every week with their washing machine. I've called their customer service department and was told the last time it didn't happen. Today I went through their email address. Funny I never had trouble with the dryer.
Alyssa D.
Posted
My college dorm uses these washers and dryers, and I have probably wasted over 25 loads’ worth because their machines don’t start. The app is also terrible at processing refund requests (I have a request pending from over a year ago that has not been opened and is preventing me from sending in other requests). Overall, id avoid if you can.
Tisa L.
Posted
We have not had a working washer for over 2 weeks and now we have a smell from the water that has been sitting in it. No one will contact you or service the machine.
Justin
Posted
This IS the company for you if you like machines that don't work, being completely ignore when you ask for them to be repaired or replaced and having to schlep your laundry across town to spend hours of your day at a laundromat because the 6 machines 10 feet from your door haven't worked in months. If that’s not your style, don’t ever EVRE use this company
M H.
Posted
Really poorly company This has continued for years I can only hope that people wanting their service will re reviews They never fix anything. When someone puts a note on there machines they just take it off so people lose there money. 8 washers that you really don't know what the temperature of the water will be. Then you have 8 dryers 5 that don't work. The apartments at middleriver they just say oh well we call them they just don't fix them. Useless employees
Luna C.
Posted
Machines not starting but being charged for a load has happened to me before, and when I complained for a month and finally they refunded me for it. BUT, the entire system is a scam. You need to add money in the app "wallet" to be able to use it, and they have recently started enforcing a minimum 5$ transfer from credit card, and a penalty fee for any amount less than 10$. When I was about to move out of student housing, I still had money in my wallet and there was no way to take it back. If I wanted to do a major load of laundry just to use that balance, I'd still have to transfer another 5$ to cover the last 0.75 amount. There's no way to get your money back, why can't they just let people pay from their card every time?!
