cruises.comReviews of cruises.com

Great customer service . The trip advisor was able to accommodate my time constraints for the cruise.

My representative Susan helped me with the entire process. Any questions I had she immediately answered.

Cruises.com provided great cruise deals that are cheaper than booking directly through the cruise lines, depending on time of booking. Having said that, booking through a third party like cruises.com makes the customer ineligible for deals through the cruise company (in my case, I cannot book the drink and wifi package from the cruise line.) Another con: this was my first time booking through the site and the first five times I tried booking and entered my credit card number, it errors out causing me worry that it was not legit. However, I ended up trying again the following day and everything looks good so far. My booking appeared on Celebrity Cruise lines's website.

Has great prices and incentives. Customer service has been excellent . I have book several cruises with Stephanie G. and will book again with her. Stephanie is pleasant, thorough and always helpful when I have questions,

Easy to find a good deal across multiple cruise lines. Would like to be able to see my cruise on the actual company’s app after making my down payment.

It was great to compare all the room options and prices in on list to tailor to what works best for our trip. I felt I was able to upgrade my room and understand what comes with it, where located and choose add-on packages if I wanted them. I felt I got a better deal with weighing the options vs limited choices from other websites.

Easy to use.

All I did was make a reservation facilitated by an agent. I had done most of the work myself beforehand. He was pleasant and answered my questions.