Great
34 reviews
Cross Country Moving CompanyHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Cross Country Moving Company is one of the top recommended long distance moving service providers in the United States. We work meticulously to make sure that our certified professional movers are equipped with the necessary tools which will enable us to offer the best moving and packaging services to our customers.Have you been busy planning a long distance move? I remember my first time moving across the country all by myself. It was complicated, messy, and a lot of work, to say the least. After seeing how much time and effort goes into moving, I got the idea to start my own moving business. At the very beginning, it was just me and a couple of my close friends with the same aspiration. A few years later, we managed to grow and build a professional moving business that operates across almost all of the US States!
Cross Country Moving Company (crosscountrymovingcompany.net) has 34 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
34 approved reviews, newest moderated first
Billy
Posted
I didn't fully know I picked the right company until it was moving day and I met the movers. They were fast, organized and so so nice. They laid down a runner when they entered so no dirt or anything was tracked on both my old and new place. I took the day off from work because I had planned for this move to take at least 8 hours but they got it done in 6!!! Starting at 8am I had the a nice portion of my afternoon free to unpack and relax. Awesome job guys!
Anil M.
Posted
Read all the negative ones and you will know. They have multiple websites: crosscountrymovers.com and crosscountrymovingcompany.net are the same guys. And have many different Yelp pages. So do your homework well. They are NOT even a real moving company. A bunch of guys with with a phone. They will give you a very sweet deal and take the money upfront. Then the nightmare begins. A small local company comes to you. Cross Country Movers don't own anything, not even the trucks. Hence they never know where your stuff is. You can keep calling and pull your hair but they will keep telling you 'the driver will call you 24 hours before delivery' and they have no idea where the truck is or when it will arrive. We got our stuff three weeks later. Many things broken because no one is responsible; the packers are a different company, the driver different, and the delivery guys someone else. No one cares how your things are. You'd be better off finding a handyman and paying him to do the job. He'll probably break less things and keep you updated on when he's reaching.
Response from Cross Country Moving Company· Dec 23, 2019
Dear Anil M., We're sorry to hear your dissatisfaction with the service and delivery window. The most common frustrations in this industry are exactly what you describe - damages and estimated delivery windows. Nobody knows that more than we do. Your move was a straight shot from California to Florida. We didn't have automated text notifications on this route at the time; hence the reason why you were not receiving daily text notifications of the truck's location. We instead provided a 5 day estimated time of arrival (ETA); based on the conversation that you had with one of our representatives, it doesn't sound like you got that email. We delivered before the end of the contract window, however. We've tried over and over to get in touch with you to address your concerns (multiple calls and emails) to no avail. We are still interested in discussing these matters whenever you are ready. Hope to hear from you soon. Sincerely, Customer Care Team Cross Country Movers
Dennis B.
Posted
With good rating on BBB and google I felt pretty confident with them early on. Their pricing was competitive and they very respectful over the phone. When I told them I just wanted to collect info and didn't want to give them an exact date they were very easy going about it. While other businesses were pushy to get the sale done they stayed professional. After a few days of thinking it over I called back and set up my move. Glad I did getting from the midwest to the east coast was a lot easier than I thought. No issues with them at all, communication was great during the move as well.
Venessa P.
Posted
I knew the move out was going to be a tough one on which ever moving company we chose because the elevator in our building had been out of order for the past couple weeks and still hadn't been worked on. Without the service elevator the movers were going to have to cary some heavy furniture down 5 flights of stairs. I addressed this to rep over the phone when I spoke Cross Country Movers. They sent over some extremely in shape movers on the morning of our move. They had a system in place to handle this tricky predicament. They wrapped a lot of things in moving blankets and slid few things gently down the stairs as two man team. They covered other things with the same blankets while carrying them so if it touched the walls it would be protected. I was expecting it take them half the day to move everything out (2 bedroom plus den apartment). They had everything loaded on the truck in 2 hours - 3 guys. They took this tough move and handled it like true professionals. The Move in was very smooth. Once the move out was done it was all very simple after that. Great Job!
Toha B.
Posted
Organized, reliable and know what they're doing are just of the things I want to say about this business. I'm not big into writing reviews but they really worked hard and came through for me during a big transition in my life. I was under a lot stress and they didn't add to any of it. They took the stress of moving away. Paying Extra for packing was so worth it. Service was way above the average mover.
Francisco C.
Posted
very happy with my move
Samantha H.
Posted
Never have done an out of state move before with a full apartment filled with 8 years of living. My last out of state move I only had one large bag so this was a whole new experience that made me apprehensive. I planned early and took notes from multiple companies. Cross Country Long Distance Movers gave me the clearest responses to all of my questions, they were flexible with availability and very professional over the phone. In the end I felt most comfortable speaking to them. They were NOT pushy at all to get my business. When it came down to the move their team worked hard on a hot summer day, dripping with sweat 30 mins in and kept a smile on their face. They didn't loligag or take breaks at all besides for water. They took my business seriously and treated me like real VIP. I was able to get moved into my place in great spirits from the successful service. They're definitely work checking out.
Edward B. M.
Posted
These guys are the most honest movers I've ever come a cross. A quote that is actually the price? Not a trick to get you in? They don't play the games that the typical movers do. I've experienced some uncomfortable moments with movers in the past. This was far from that. I felt at ease working with them. The rate plan didn't leave me guessing how much it was going to cost me. I knew the whole time. Hard to find a business like this these days. Best moving experience I've had.Honest and Professional
