Average
821 reviews
Credit GenieHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Improve your financial health with breakthrough financial tools and services from Credit Genie.GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check.OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees.TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your financesManage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.
Credit Genie (creditgenie.com) has 821 customer reviews on Rated Honest, with an average rating of 3.5 out of 5.
821 approved reviews, newest moderated first
Leo
Posted
Needed money for gas and you all came through
Response from Credit Genie· Aug 13, 2025
Leo, we’re so glad we could help you out when you needed it. Knowing Credit Genie made a difference means a lot to us. We’re always here if you need us again. —Catherine, Credit Genie Support
Jena B.
Posted
Great support team. User friendly app
Response from Credit Genie· Aug 12, 2025
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
T G.
Posted
I never got a chance to use the service. My account got permanently disabled and I have no idea why. I've reached out to support asked my my account has been disabled and I got a response that said "your account has been permanently deactivated according to the terms and conditions and cannot be reactivated""your account has been permanently disabled according to the terms and conditions and cannot be reactivated". I replied to the email asking what specifically was my violation, but I did not get a reply. So, I send another email asking why my account was disabled and that I think that it was done in error and I got the exact same response "your account has been permanently deactivated according to the terms and conditions and cannot be reactivated". Again, I replied saying that my question wasn't answered, but I still did not get a response. I'm being treated like a criminal by a company for a service that I've never had a chance to use.
Response from Credit Genie· Aug 12, 2025
We’re truly sorry your account was disabled without clear explanation. Please reach us at support.creditgenie.com so we can review your case and clarify the reason. We want to resolve this for you. —Catherine, Credit Genie Support
Gene Bishop he H.
Posted
Easy & quick application process. Quick to get money when I needed money in a pinch.
Response from Credit Genie· Aug 8, 2025
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
tiredmeme
Posted
Customer service is very helpful and quick to reply. It was not an ordeal to get thru to them either like most places!
Response from Credit Genie· Aug 8, 2025
Thank you so much for your kind words! We're glad our team could assist you quickly and make your experience smooth. If you ever need anything else, we're here to help. —Catherine, Credit Genie Support
Moneka H.
Posted
Awful app.. I was just curious on how it worked.. got advance once pd back on time .. it cleared my bank.. then they tell me my account is blocked permanently due to not meeting their TERMS… very unprofessional VERY…
Response from Credit Genie· Aug 7, 2025
Thank you for your feedback and sorry for your frustrating experience. Credit Genie uses automated systems to enforce eligibility per their Terms to prevent abuse. If an account is blocked permanently for not meeting terms, it’s part of their moderation policy to protect the service and users. We understand this feels unprofessional and encourage you to contact support at support.creditgenie.com for clarification or to appeal your case. —Catherine, Credit Genie Support
teresa M.
Posted
❤️ Thanks you for being Sooo understanding 😍
Response from Credit Genie· Aug 7, 2025
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Furbie B.
Posted
I would give it zero stars because this is a scam did they charge you to have your bank account connected as of August second 2025 fee is $5 biweekly mind you you can't reuse their services without having an account link to the app therefore they're charging you to use their service again complete scam
Response from Credit Genie· Aug 4, 2025
We’re sorry you feel this way. The $5 biweekly fee applies only when your bank is linked to the app. To avoid charges, you can disconnect your bank in the app’s “Settings.” Please reach out at support.creditgenie.com if you need assistance. —Catherine, Credit Genie Support
