Average
821 reviews
Credit GenieHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Improve your financial health with breakthrough financial tools and services from Credit Genie.GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check.OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees.TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your financesManage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.
Credit Genie (creditgenie.com) has 821 customer reviews on Rated Honest, with an average rating of 3.5 out of 5.
821 approved reviews, newest moderated first
Bennie H.
Posted
I have submitted different support request and yet to hear from you I submitted 2 request on mon still waiting on the support
Response from Credit Genie· Feb 4, 2026
We’re very sorry for the delay in getting back to you. This isn’t the experience we want. Please contact us again at support.creditgenie.com. —Catherine, Credit Genie Support
Jeannie B.
Posted
Credit Genie helped me a lot in between paychecks,I've been using it for awhile,I highly recommend it,but the only thing that is a little bad is the fee when you want to get the money instantly!
Response from Credit Genie· Feb 4, 2026
Thank you for the kind feedback! We’re glad Credit Genie has been helpful between paychecks. We hear you on the instant delivery fee and appreciate you sharing that—it helps us keep improving. —Catherine, Credit Genie Support
melissa H.
Posted
Blocked my account with no good reason. Asked the staff more than once for the reason.. and they kept giving a by the book answer "your account is blocked and can't be restored." ( something of that nature).
Response from Credit Genie· Feb 4, 2026
We’re really sorry for the frustration and lack of clarity—that’s not the experience we want for you. We understand how upsetting that can be. Please reach out to us at support.creditgenie.com so we can review your account and provide more specific information if possible. —Catherine, Credit Genie Support
Nai B.
Posted
The app stopped working after my first payback. I even tried redownloading it didnt work
Response from Credit Genie· Feb 4, 2026
We’re sorry you’re experiencing this—that’s definitely frustrating. Please make sure you’re using the latest version of the app, then contact us at support.creditgenie.com so we can investigate and get this resolved for you. —Catherine, Credit Genie Support
Chris L.
Posted
This app is amazing and very helpful.... Give me a peace to hold over until payday
Response from Credit Genie· Feb 4, 2026
Thank you so much for the kind words! We’re really glad Credit Genie could help give you some peace of mind until payday. If you ever need support or have questions, we’re always here for you. —Catherine, Credit Genie Support
Patrick B.
Posted
nobody ever answers customer service questions or if they do they don't resolve issues
Response from Credit Genie· Feb 4, 2026
We’re really sorry this has been your experience—that’s not what we aim for. We want to help resolve your issue. Please reach out to us directly at support.creditgenie.com so we can look into this. —Catherine, Credit Genie Support
Jess M.
Posted
Yall are amazing and have helped me out when I needed it the most
Response from Credit Genie· Feb 2, 2026
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Brenda J.
Posted
Very easy app. Fast and reliable! Quick turnaround. Love it!
Response from Credit Genie· Jan 30, 2026
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
