Average
821 reviews
Credit GenieHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Improve your financial health with breakthrough financial tools and services from Credit Genie.GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check.OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees.TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your financesManage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.
Credit Genie (creditgenie.com) has 821 customer reviews on Rated Honest, with an average rating of 3.5 out of 5.
821 approved reviews, newest moderated first
Brett S.
Posted
Great experience. Quick processing. Pleasant experience.
Response from Credit Genie· Mar 4, 2026
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
Sheryl K.
Posted
This is a great site to get extra money in between pay periods. I am sure it is my fault, but I had thought this was an auto pay when my paycheck came in. It was not. You have to actually pay it back, and not knowing that, my payment was always showing past due. That is the one thing that I wish there had been more information on the website to explain. I just got it figured out and paid the money back early and everything is great now. Definitely use credit genie because there aren't any extra fees or charges that just show up. I highly recommend.
Response from Credit Genie· Mar 4, 2026
Thank you so much for sharing your experience—this is really helpful feedback. We’re glad you were able to get everything sorted and that things are going smoothly now. Your suggestion about clearer repayment info is appreciated, and we’re grateful for your recommendation! —Catherine, Credit Genie Support
Telisa H.
Posted
Credit genie is full of crap I really think that we all need to band together and get a class action lawsuit against them they go in your account and take your money without permission I think we need to band together and get a class action lawsuit against them
Response from Credit Genie· Mar 4, 2026
We take these concerns very seriously. Deleting the app doesn’t stop charges unless your bank is disconnected in “Settings.” Please contact us immediately at support.creditgenie.com so we can review your account and address this directly. —Catherine, Credit Genie Support
Aggravated X.
Posted
This app has the worst customer service that I have ever tried to work with. I needed to change my phone number and email address because I had to get new ones the ones I signed up with were no longer accessible for me. Five weeks I sent in tickets asking for the change and give the information I used when I registered the account followed by the new information and when they finally replied back the five times they kept telling me to send the original email address and phone number with the new email address and phone number and they will change it well, starting on six weeks now I still can't login because the phone number isn't changed so I can get the code to reset my password. They don't respond in a timely manner at all and personally that is a company I can't do business with.
Response from Credit Genie· Mar 4, 2026
We’re very sorry for the delay and frustration you’ve experienced. We understand how important it is to update your contact information and regain access to your account. Please contact us at support.creditgenie.com so we can review your case and help resolve this. —Catherine, Credit Genie Support
Humphries L.
Posted
You all keep taking my money from my account several times a month what do yall have going on..I need all my money back..yes, I was subscribed to this but not using and how do I cancel..
Response from Credit Genie· Mar 2, 2026
We’re very sorry for this experience and the repeated charges. Deleting the app doesn’t stop fees unless your bank is disconnected in “Settings.” Please contact us immediately at support.creditgenie.com so we can review your account, stop any charges, and help you cancel. —Catherine, Credit Genie Support
customer
Posted
For me the the cash advance go up it seems like every time I need more I get it and they will work with you if you can't pay your advance on the date schedule
Response from Credit Genie· Mar 2, 2026
Thank you for sharing your experience! We’re glad Credit Genie has been flexible and helpful when you needed it. We appreciate you trusting us to support you with cash advances and payment scheduling. —Catherine, Credit Genie Support
Antonio
Posted
I was late on my repayment so they dropped my available cash advance down but I quickly got back on top of my financial situation and paid it back early, then they immediately brought me back to where my previous cash amount was.
Response from Credit Genie· Mar 2, 2026
Thank you for sharing your experience! We’re glad to hear you were able to get back on track and that your available advance was restored after early repayment. We appreciate you using Credit Genie responsibly and are here whenever you need support. —Catherine, Credit Genie Support
Debra J.
Posted
I like everything about this game app. Enjoy myself every time I get on here
Response from Credit Genie· Mar 2, 2026
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. —Catherine, Credit Genie Support
