M K.
Posted
Horrible communication and lack of confirmation
During the sign-up process, I requested somebody reach out to me to go over the process overall. I was assured someone will reach out Within 24 hours. After 72 hours, I continue to request someone to give me a call, and I was unable to get anybody on the phone. Anytime I called the customer service number. It went straight to voicemail and I was sent an automated message. That message requested me send a text message voicing my concern. I sent a text message and still no response. I have requested that company cancel my membership and provide a full refund however, I have not received a response This was done. I’m currently in the process of filing a complaint Consumer protection agencies to get a refund.




