Jennifer S.
Posted
springfree trampoline purchase
Great customer service from the sales room to the delivery. Couldn’t be happier purchasing from them.

Great
462 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Childhood Starts HereCreative Playthings manufactures and sells the highest quality and best value wooden swing sets on the market today.Personal Shopping AppointmentsOur stores are open for personal shopping appointments! Call your local store today to schedule your appointment or to order a custom Swing Set right over the phone!
Creative Playthings (creativeplaythings.com) has 462 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
462 approved reviews, newest moderated first
Jennifer S.
Posted
Great customer service from the sales room to the delivery. Couldn’t be happier purchasing from them.
Bill & J.
Posted
Fair honest pricing and fast service, what more could one ask for!! We purchased a swing set from them in 2010 and a trampoline this summer! I highly recommend them!!
Mallory B.
Posted
This was very good quality. I am an architectural designer and have suggested your commercial line to clients after installing a residential play set for my kids.
Jessica
Posted
I ordered the swingset was so exited for it to arrive. Showed them where to set up. Came home to find it in wrong spot. They came back to move to correct spot... came out to find part of the swingset being held stable with a rock. The man was so rough with moving it that he cracked parts of the wood. Or maybe it came that way and I had just noticed now. Nonetheless I called customer service, sent emails, pictures and not one person reached out to apologize or try to convince me to keep the swingset (not that I would since it was defected) but it just set a tone for the company in my opinion. I got my refund... took14 days even though I paid cash. Overall a bad experience. Which is disheartening because my children no longer have a swingset.
Response from Creative Playthings· Sep 17, 2019
Hi Jessica. Thank you for your feedback. We are sorry to hear that you had a bad experience. If there is anything we can do to remedy this please contact us direct at [email protected] .
Lisa Kane M.
Posted
I can't say enough about the technicians Jerry and Marc who moved our swing set from another location. Not only were they prompt but jovial and courteous at 8:00 in the morning! They pay attention to details and are professional in their work. I highly recommend asking for them for any service appointments you may need. I would also like to commend Kaitlyn for being so helpful in addressing our needs. She also is a pleasure to talk to and is happy to be of assistance in any issues that may arise.
Liz T.
Posted
Great company, they standby their products and provide outstanding customer service. If you’re looking for a company you can Trust go with Creative Playthings. They served our family for generations.
John M.
Posted
The Canton, MA sales reps were very informative and made the swing set selection easy. The installers showed up when scheduled and assembled the set in the pouring rain. A high quality product that I expect will last a very long time. There was not a single negative with this purchase.
Aaron & Julia G.
Posted
Bought a used play set privately. Moving and installation service was not particularly inexpensive but they did a fantastic job. They were right on time and very professional