Excellent
327 reviews
Crazy NeonHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We want you to show the world of colors with the true magic of neon lights. And that's why we created Crazyneon—to give you the chance to completely personalize your area. We have a large team of creative individuals who go above and beyond to provide you with the greatest neon signs possible. We make sure that no customer leaves without the elegance of these presents, thanks to our global presence.Crazyneon is not just a company that offers bespoke neon sign services; it is also a concept that guarantees infinite fun and creativity with LED neon sign supplies, allowing you to express your imagination with your business, office, or home decor.
Crazy Neon (crazyneon.com) has 327 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
327 approved reviews, newest moderated first
MELISSA
Posted
Not only is the sign perfect and exactly what I was hoping for, the customer service was fantastic. After ordering it I needed it by a certain day and they helped express it and worked with the shipping company to ensure it arrived at the right time. Their communication is fantastic. I love my sign. It makes me so happy every time I look at it. Also definitely recommend getting the dimmer remote! It’s mood lighting all in one!
Cate
Posted
Quick, easy, came as expected!
Thomas
Posted
Thanks so much! The sign looks great. I wish I had the ability to control how bright or dim the light is because we are using as a backdrop for a podcast video setting.
Sarah
Posted
Product exactly as expected and fast shipping.
Elizabeth
Posted
Poor quality item. Missing pieces of the letters. I expect a refund. Very disappointed.
Response from Crazy Neon· Oct 17, 2023
Hello Elizabeth, We are very sorry to hear about your experience. As we have been able to check that you have reached out to our team and the ticket is still open with us and I can assure you that we will provide you with the optimal solution for the issue being faced.
ADAM
Posted
Not happy with the fact that we were in the back and forth of design and they had already begun the Design work.
Response from Crazy Neon· Oct 17, 2023
Hi Adam, we have investigated your case and noticed significant email correspondence following your order placement with us. To ensure timely delivery, we typically begin processing orders within 24 hours, sometimes even within 12 hours. However, you reached out to us 48 hours after placing the order, requesting modifications. Subsequently, after a week of email communication, you asked to cancel the order. We were prepared to accommodate your requested modifications to ensure you received the best possible product. Nonetheless, our company policy allows for order cancellations only within 24 hours of placing the order. You had already exceeded this window when you first contacted us for the requested changes to the sign. In our recent discussion, you asked us to send the sign to you, which we are currently doing. We are confident that you will be delighted with the sign upon its arrival.
Lorac
Posted
As described, well received
Deanna K.
Posted
After doing much research in choosing a company to meet our needs for a business neon sign, we are happy to say we chose a great one! The customer service was amazing and quick to respond to our emails! The sign is beautiful and has definitely met our expectations!
