Excellent
15 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Visit your local Cottman Transmission and Total Auto Care Center in Vancouver for all your Transmission Repair and Auto Repair needs. For quality service and a great experience, the Cottman Man is Still the Man for everything Auto Repair related. Call today to learn more about our TransCheck 21 Plus Inspection, and please check out our Auto Repair and Transmission Repair coupons to use with your next service. Ask your neighborhood Cottman Man any questions regarding your vehicle and schedule your next appointment today.
Cottman of Vancouver (cottmanofvancouver.com) has 15 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
15 approved reviews, newest moderated first
Jon
Posted
We had a transmission problem. I was given several options to fix from low to higher cost. Good shop. Very service oriented!!
Response from Cottman of Vancouver· Aug 19, 2016
Thanks for coming to us with the needs of your transmission, Jon! Serving you is our pleasure, and we appreciate the time you took to let us know we did our jobs well. Gratefully, Cottman of Vancouver
Dave L.
Posted
I have no complaints whatsoever. Price was what as estimated. was completed as per schedule, I was kept up to date on the status, no issues a few months now after the rebuild.
Response from Cottman of Vancouver· Aug 19, 2016
Keeping you up to date and complaint free is always our mission, Dave, so we are delighted to read this led to your complete satisfaction! Thank you for your support. Gratefully, Cottman of Vancouver
Boun
Posted
They was really nice and helpful. I will recommend them to my family and friends.
Response from Cottman of Vancouver· Aug 19, 2016
Nice, helpful, and overall great service is always our goal. Thank you for your five-star feedback! Gratefully, Cottman of Vancouver
Bruce
Posted
Had them receive an ATS built transmission for my 07 dodge 3500 and install it along with them adding external cooler and fan. And also the copilot lockup controller. They did an outstanding job. There was a problem after the install that was no fault of theirs. The valve body installed by ATS was faulty. They went the extra effort to help diagnose the fault and replace it after receiving the replacement from ATS. I highly recommend Cottman for any transmission service or repairs.
Response from Cottman of Vancouver· Aug 19, 2016
It was our pleasure to work through the issue in order to ensure you and your vehicle could get safely back on the road, Bruce. Thank you for offering us the chance to do this, and thanks for your incredibly thoughtful feedback. Gratefully, Cottman of Vancouver
Cedric
Posted
I have been taking my truck to service shop for a while now. They are supposed to check and top off all the fluids, lubricate the chassis, and check all the lights. A full service kind of place. Apparently they never checked the transmission fluid properly and it ran low and burned up my transmission. It's my only car. While their bid to rebuild the transmission costed a bit more, their warranty is worth the extra money. They worked really hard to get me back up and running as quickly as possible and Melinda was so nice about the whole thing. I really appreciate all their hard work.
Response from Cottman of Vancouver· Aug 19, 2016
Getting you back up and running in the quickest, most efficient way possible was the delight of our team, Cedric. Thank you for taking some time to publicly appreciate us, and thanks for choosing our Cottman. Gratefully, Cottman of Vancouver
Gerry
Posted
Competitive pricing, honest and on-time, what more can you expect?
Response from Cottman of Vancouver· Aug 19, 2016
Gerry, thanks for choosing us not once, not twice, but three separate times. It's always our absolute pleasure to assist you in the needs of your vehicle. Gratefully, Cottman of Vancouver
Ed Carthell Edward A.
Posted
I had my truck worked on by Cottman they rebuilt my transmission and replaced the clutch. when we got the truck back it was making a noise, I tuck it back in and they said to drive it and to let them know of any changes. well less then 7000 miles later the transmission went out and they would not stand behind their work. also when I had it repaired the clutch had less then 10% left. this should not be the case with less then 7000 miles! I would and do not recommend then to any one they have lots of reasons why this work was not quality but the bottom line is this cost me lots of money and they were not professional with their dealings with me. the person that I had the dealings with is Melinda Kriner she is the owner and she was the one that promised me that I did not have to be concerned with their work. I believed her! right up to the point that I was stuck in traffic with a horse trailer and horse in the trailer for 4 hours. then to be told that they would not stand behind their work.
Response from Cottman of Vancouver· Jun 29, 2016
Ed, I am sorry to read you are disappointed following our recent phone conversations. As we discussed, while I was not the owner of our location at the time of your repair, I do happen to know that this took place three years ago, and therefore, is outside of our 12-month warranty period. That being said, we will be willing to work with you, and if you are willing to accept the terms we discussed, please reach out to me. Respectfully, Melinda.
