CosmodyReviews of cosmody.com

Lamentablemente no visité esta página antes de comprar. NO COMPRE A ESTA EMPRESA. La misma historia. Regalo de navidad que aun no se entrega. (tuve que salir a última hora a buscar regalo de reemplazo). Correos con la mismas respuesta: empresa pequeña, exceso de demanda, etc. No dan ninguna respuesta sobre plazos con el argumento que es responsabilidad del transportista!! Hasta ahora no se si es ESTAFA o "solo "ineficiencia.

If I could give 0 stars I would. I ordered the LED board on 12/11/25 and was provided shipping info that was not a tracking number for a U.S. company - which raised a red flag for me. As of 12/30/25, it’s still in Thailand! I disputed the charge and will also file a case with the Better Business Bureau. I have sent several emails to Cosmody and they are always the same excuses - small company, longer than usual shipping times because of the increase in Holiday sales, provided fictitious tracking info, blah, blah, blah. Their phone number (302.375.7930) goes directly to voice mail just saying they aren’t available without even indicating what company was reached. I don’t normally write negative reviews; however, I felt strongly that people need to know before doing business with Cosmody directly.

I ordered three Lumiboard LED Drawing Boards on December 1 for a major Christmas gift for the grandkids. Product never showed up and never recieved any correspondence from the company after numerous attempts to contact. 17 Track, the tracking software that they supposedly use, has got to be a scam as well. I has showed the package in Illinois since Dec. 18. WARNING-DO NOT GET SCAMED LIKE I DID - AVOID THIS COMPANY.

Wish I had come here first to see these reviews! Horrible experience… took over 3 weeks to arrive. Horrible quality… i had no idea it ships from China… they failed to mention that. When i asked for return instructions i was told i would have to pay shipping charges. They offered me 20% back instead. Literally a scam of a company with a horrible product… buyer beware!!!

Terrible customer service and the description on their site is a total lie! The first word says “rechargeable”! They are not “rechargeable”, as must be plugged in to use. When u expand website pix, you can barely see the cord which is plugged in. There is truth in advertising, and “Ed” doesn’t play by the rules! I have reached out several times and this reply; “We’re happy to assist you with your return. Please note that, as per our policy, customers are responsible for the cost of return shipping, and we do not provide prepaid return labels. Depending on the shipping location and package size, the cost can sometimes be higher. That said, we want to make this easier for you. As an alternative, you’re welcome to keep the item whether for future use or to gift to someone and we’ll still issue a 15% refund of the item’s purchase price as a courtesy. This way, you can avoid the cost and hassle of return shipping, while still receiving a partial refund.” Please let us know how you’d like to proceed. We’re here to help and want to ensure you’re taken care of. Kindly, Ed Customer Service Representative” No thanks Ed, I want my $ back!

Ordered the lumiboard for my granddaughter for Christmas. After logging complaints with them regarding no delivery after several weeks, then with the platform I paid with, it came. It was way smaller than advertised and worked for about 30 minutes, then the cord broke. Highly doubt I am going to attempt to return it after all of the issues I have read from others and count it as my lesson.

I ordered floating candles in September (for Halloween). It’s now the end of December and no candles. Customer service has been giving me the run around. Excuse after excuse as to why I don’t have it yet. Bottom line—do yourself a favor and DO NOT give them any money. I have been asking for a refund for months and will have to take further action at this point.

ZERO Stars. Avoid this company and their junk products altogether. Ordered six lumi-boards for my six grandkids. $195. They came and they were the size of my hand. On their ads they show boards large enough to put a coloring page on to trace. False advertising. They were mailed from China then Brooklyn. They took over three weeks to get here. They said I could send them back. They want me to mail them to Australia and shipping is over $100. Site says refunds are at their discretion and all items will be throughly inspected. I only opened one lumi board. It’s too much of a risk for me to take to send them back then be out $300. This company is a scam and a fraud and should be sued for false advertising. The product they sent I wouldn’t even accept for free. Complete junk.