Ainura N.
Posted
My order got delivered a few days ago
My order got delivered a few days ago, however, there was a 1-day delay from the original delivery date. Overall it went well, i have no complaints.

Poor
54 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Coolight-box is a professional light store that sells indoor and outdoor lights, such as Garden decorating lights, lovely night lights, Vintage Wall Lights, Chandelier, and Ceiling lights.
Coolightbox (coolightbox.com) has 54 customer reviews on Rated Honest, with an average rating of 2.7 out of 5.
Showing 4 reviews with 4 stars · Clear filters
Ainura N.
Posted
My order got delivered a few days ago, however, there was a 1-day delay from the original delivery date. Overall it went well, i have no complaints.
KBCalgary
Posted
4 star for customer service as far as fast responsiveness, low stars for product quality and shipping. First order was delayed. Advised it was lost in transit and would reship. It was 2 solar lamps which finally arrived 3+ months later. One did not work. They replaced it, but very poor packaging from Chine to Canada caused it to arrive as shattered glass. Finally they agreed to refund me for the 2nd light, but now I have the first which doesn't match anything.
Holly F.
Posted
I wrote a very bad review and coolights contacted me and made good on my order. They replaced the non-working lights. Bravo to them!
Response from Coolightbox· Nov 11, 2020
Dear Holly Fine, We wish to extend our sincerest apologies for the inconvenience, and we really appreciate your updated review! We are happy that we can solve the question through good communication. Communication can solve anything. So I hope that every customer who meets problems should give us enough chance for us to communicate. Our serviceman via email address: [email protected] Yours Sincerely, Coolight-box
Lau Z.
Posted
I bought two of these lights and they arrived this week. They look so lovely. I am completely delighted with them.
Response from Coolightbox· Sep 23, 2020
Dear Lau Zack, Thank you for your positive comment. Your encouragement will keep us moving forward. If your order has any problem, pls contact us, we will try our best to help you. our serviceman via email address: [email protected] Yours Sincerely, Coolight-box