Great
4,546 reviews
Cool FramesHonesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
Michael D.
Posted
I paid for express shipping, and then they sent it via Canada Post. They decided they did not have the frames in stock that I wanted. Customer service hasn't gotten back to me in more than 3 days. 1/5 is accurate.
Robert A.
Posted
Even when the manufacturer failed, your staff communicated with me frequenctly so that I knew the status and I recieved my glasses on time and in perfect condition.
Karen D.
Posted
Great Service! Helped guide me through the process. Received frames in 14 days as promised! Highly recommend! Thank you🤓
Beth B.
Posted
Exactly what I wanted. Prompt delivery.
Justin B.
Posted
The frame was exactly as pictured. I received it quickly and was a great price!
Kym R.
Posted
The frames aren’t turquoise blue, more of a teal green. The bi-focal is too high making the glasses useless. Took 2 weeks to get them.
Sandy S.
Posted
Fast delivery!
Deborah
Posted
Excellent company to deal with! Competitive prices and great service! My frames were just as described and came within a week!
