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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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4.1

Great

4,546 reviews

Cool Frames4.1Great

Reviews4,546 About Contact

Rating breakdown

5 star67%
4 star8%
3 star4%
2 star4%
1 star17%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Rated Honest: 2026

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 34% of reviews.
Most recent review: October 2026.

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Cool Frames reviews

4,546 approved reviews, newest moderated first

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Justin B.
Posted May 9, 2023
I haven't received them.
I haven't received them.
Report
Sev C.
Posted May 9, 2023
I still don't have my frames
I still don't have my frames. I wasnt given any tracking info. Worst experience ever
Report
Michael O.
Posted May 9, 2023
Flexon 806 Mag-Set In Stock, Delivered In 5 Days
CoolFrames had my desired Flexon 806 Magnetic Set frame in stock, and I received it 5 days after ordering. Excellent!!
Report
Mando
Posted May 9, 2023
Excellent service
Excellent service
Report
Priscila
Posted May 8, 2023
Only place I found the frames I was…
Only place I found the frames I was looking for.
Report
Richard E.
Posted May 8, 2023
Easy to navigate site
Easy to navigate site. Great selection. Polite, knowledgeable phone staff. Fast shipping, when item is in stock. Well packaged. Will do repeat business.
Report
stephan M.
Posted May 8, 2023
I wanted prescription sunglasses I…
I wanted prescription sunglasses I received regular glasses, and the tinted lens were thrown in the box. My understanding is that the tinted lens would have had my prescription
Report
tarell J.
Posted May 8, 2023
Restocking fee is robbery
Restocking fee is robbery
Report

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