Excellent
3,141 reviews
Contact Lens King Inc.Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discount Contact Lenses Online: Order the exact same lenses prescribed by your eye doctor at a discounted price. Buy contact lenses for all major brands at Contact Lens King®
Contact Lens King Inc. (contactlensking.com) has 3,141 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
3,141 approved reviews, newest moderated first
Roger C.
Posted
When I needed a Discount Code, to place my On-Line Order, I called your 800# and Spoke to Michelle, she was very pleasant, helpful and professional. The rest of the online process was very easy, went very smoothly. Thanks.
Response from Contact Lens King Inc.· Jan 15, 2026
HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
Peter B.
Posted
UPDATE: Wow! their response on 1/16 indicated that our order was placed on 1/18???? I am updating this on 1/17. This is a perfect example of how messed up this company is. The order was actually placed on 1/8 and we have the receipt to prove it. My wife had to call them two weeks later to get them to ship the order. We paid for "expedited" shipping which was clearly a waste of money. _______________________________________________ Ordered my wife's contact lenses a week ago and uploaded her prescription the same day. The order has not yet shipped. Had the same problem last time, the are verrrrrry slow. On top of that they charge a huge processing fee that you're not aware of until just before checkout. The result is it's not that much of a savings from other vendors. Not worth the small savings if you have to to wait weeks for your order. Going forward we will pay a few dollars more to get our order in a reasonable time.
Response from Contact Lens King Inc.· Jan 15, 2026
Hello, Thank you for your order. We apologize for any frustration caused by the perceived delay in processing. After reviewing your order, we’d like to clarify that it was placed on 1/18 after business hours and therefore was not processed until the following business day, 1/19. As noted on our website, the specific lenses you ordered are considered rare and must be ordered directly from the manufacturer. Your lenses were ordered from the manufacturer on 1/19, and we are currently awaiting delivery. We are actively following up with them on a daily basis to ensure your order arrives within a reasonable timeframe. We sincerely apologize for any inconvenience this may cause and truly appreciate your patience while the manufacturer completes and delivers your order. Please feel free to reach out if you have any additional questions or concerns. Updated: I do apologize for the frustrations regarding the processing fee. This fee is clearly state on our product page under the cost of the item. It states: This item is on sale and not eligible for any coupons. A processing fee will apply. There is a read more button that you are able to click on the displays a popup giving you the price per box as well as the explanation of the processing fee. Once you add the items to the cart, each step of the checkout process has all charges broken our including the processing fee. All this is explained prior to the final step of the checkout. Updated:Thank you for your message. I sincerely apologize for any confusion regarding expedited shipping. Please note that all expedited shipping timelines begin once the order has shipped, not from the date the order is placed. This is due to our verification process, as well as the fact that some lenses must be specially ordered. These details are outlined on our Shipping Details page, and each product page also indicates current product availability. I truly apologize for any delay caused by the manufacturer and understand how frustrating this can be. We greatly appreciate your patience and understanding, and we’re committed to getting your order to you as quickly as possible. If you have any additional questions, please don’t hesitate to reach out.
Rod
Posted
One of the easier contact lens sites to order from and check out. Competitive prices.
Response from Contact Lens King Inc.· Jan 15, 2026
HI. Thank you for your order and taking the time to leave your feedback. We appreciate your business and look forward to serving you in the future.
K C.
Posted
Terrible service. Beware, they will not exchange or allow returns on contacts that can no longer be used due to a changed Rx. If you buy a year's worth at a time, and your Rx changes afterwards, they will only take back an unopened box, leaving you with what could be an 89 day supply of now unusable lenses Additionally, they won't exchange any unopened lens boxes. You will be charged a much higher cost. Additionally, 1800contacts does both returns and exchanges of their contact lenses.
Response from Contact Lens King Inc.· Jan 12, 2026
Hello, I sincerely apologize for the frustration this situation has caused. As explained during your phone call, contact lenses are classified as a medical device, and federal law prohibits the resale of used contact lenses. Additionally, because each brand and prescription of contact lenses varies in cost, we are unable to offer exchanges. While our return policy—agreed to at checkout—allows returns within 30 days, we made a one-time exception in your case and offered to accept any boxes that were factory sealed and free of markings. We understand how disappointing this may be, and we truly regret any inconvenience. Please know that Contact Lens King is required to follow these strict guidelines to remain compliant with federal regulations. Thank you for your understanding. Updated: Please note that each company policies may vary. Under Federal Law, contact lenses are classified as a medical device, and their resale is prohibited. For this reason, our company does not accept returns of any opened boxes. This policy was explained at the time of purchase and outlined in the terms and conditions, which you agreed to prior to submitting your order. If you have any additional questions or need further clarification, please let us know. We are happy to help
jlmillerbd
Posted
Reorder was quick and easy, what more could I ask for?
Response from Contact Lens King Inc.· Jan 12, 2026
HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
Tay O.
Posted
False advertising, listing price does not include additional fees which are more than the price of the item. This violates CA SB 478 - Hidden Fees law.
Response from Contact Lens King Inc.· Jan 12, 2026
Hi, We sincerely apologize for any frustration caused regarding pricing. Please be assured that we are required to follow all applicable federal laws and guidelines when advertising across our various platforms. If we were in violation of any of these requirements, we would be notified immediately and would take prompt action to correct the issue. At this time, we have not received any such notification. We will continue working closely with our advertising partners to ensure ongoing compliance with all regulations. If you would like to share your findings with our Customer Service team, they will be happy to forward the information to our Marketing Team for further review. Thank you for bringing your concerns to our attention.
June Sims M.
Posted
Great service for phone in orders . The shipping is too expensive. Especially when you consider that most orders from Amazon & EBay are FREE!!!
Response from Contact Lens King Inc.· Jan 9, 2026
Hi, Thank you for your order and for taking the time to share your feedback. We truly appreciate it. Shipping rates are determined by the individual carriers and are based on several factors in our area, including fuel costs, taxes, and other freight-related charges. We work closely with our carriers on an ongoing basis in an effort to keep shipping costs as reasonable as possible. We appreciate your understanding and look forward to serving you again in the future.
Timothy P.
Posted
Best prices on the web for contacts!
Response from Contact Lens King Inc.· Jan 8, 2026
HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
