Conscious ItemsReviews of consciousitems.com

Response from Conscious Items· Sep 12, 2026

Hello, Thank you for sharing your feedback. We’d really like to look into this and help, but so far, we haven’t been able to identify the order connected to this review. 🙏 We’ve requested additional information, but haven’t yet received an order number, email address, or tracking details that would allow us to investigate further. If you send those details over, we’ll be happy to check everything and work with you to resolve any concerns with your order. Kindly,

Response from Conscious Items· Nov 26, 2025

Hello Steve,  Thank you for sharing your experience.  We're sincerely sorry to hear that.   We'd kindly like to explain that we're the Conscious Items store, and we sell crystals. We don't have house lights on our offer. However, we have an amazing lamp collection, and they are not battery-operated.  Also, we couldn't locate any orders placed under your name in our system. Therefore, we contacted you regarding this matter to request additional information so we can do our best to help.  We're looking forward to your reply.  Kind regards,  Conscious Items Team

Response from Conscious Items· Feb 3, 2025

Hi Jaquilla, We sincerely apologize for the inconvenience you’ve experienced, and we truly appreciate your patience as we’ve worked to resolve this issue. We understand your frustration and we want to assure you that we take matters like this very seriously. After reviewing your case, we can confirm that we have reshipped your order as agreed, and we are hopeful that this time you’ll have a smooth delivery experience. Thank you again for your understanding, and we're truly sorry for the inconvenience you’ve faced. We aim to ensure you have a positive experience with us moving forward. Conscious Items Team

Response from Conscious Items· Feb 3, 2025

Hi Tammy, We sincerely apologize for the inconvenience and frustration this situation has caused. Your experience is not what we intended. Unfortunately, the item you ordered went out of stock, and because we truly value our customers, we had hoped to restock it. However, despite our best efforts, we were unable to do so. We deeply regret that this was not communicated to you sooner. To make things right, we have processed a full refund for your order. We truly appreciate your patience and understanding throughout this process, and we are very sorry for any inconvenience caused. Conscious Items Team

Response from Conscious Items· Jan 22, 2025

Hello Anna Maria,  Thank you for your review.  We deeply apologize for the delay in delivery of your order. Unfortunately, the logistics chain doesn't depend solely on us. However, we're always here to set things right. Our team contacted you regarding this matter asking for more information about your order so we can do our best to help.  We're looking forward to your reply.  Feel free to contact us if you have any questions Our team is here for you.  Thank you for your patience regarding this matter. ✨

Response from Conscious Items· Jan 22, 2025

Hello Joann,  Thank you for your review.  We're sincerely sorry to hear that and we deeply apologize for any inconvenice caused. Please rest assured that our logistics department is already investigating this case further with the carrier. 🙏 We appreciate you allowing us to make this right by reshipping your order free of charge. Please rest assured that we will closely monitor your parcel until it is successfully delivered, and be ready to help if anything happens along the way.  Please feel free to contact us if you have any questions.  Our team is here for you. Thank you for your patience and understanding regarding this matter. ✨

Response from Conscious Items· Jan 22, 2025

Hello,  Thank you for your review.  We deeply apologize for the delay in delivery of your order. Unfortunately, the logistics chain doesn't depend solely on us. However, we're always here to set things right. Our team contacted you regarding this matter asking for more information about your order so we can do our best to help.  We're looking forward to your reply.  Feel free to contact us if you have any questions Our team is here for you.  Thank you for your patience and understanding regarding this matter. ✨

Response from Conscious Items· Feb 14, 2025

Hi Brenden, We sincerely apologize for the delay and truly appreciate your patience during this time. We completely understand how frustrating it must have been to wait for your order, especially when expecting it in time for Christmas. After checking the tracking details, we can confirm that your package was delivered on December 31, 2024, and we know this wasn’t the timeline you were hoping for. We truly regret any inconvenience this delay may have caused. Unfortunately, the logistics chain doesn’t depend solely on us, and sometimes unexpected delays can occur. To clarify, Conscious Items is an online shop based in the USA. Our craftsmen and our items come from different parts of the world, depending on the crystals. Some of our products are shipped from the USA, while others come from one of our skilled artisans in South America or Asia. No matter where they are shipped from, each piece is handcrafted with great care and made using hand-picked, genuine crystals. We truly value our customers, and we apologize for any inconvenience caused. Please let us know how we can turn this experience around. Conscious Items Team