Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Confirmo
Confirmo is a stablecoin-first payment platform that makes global payments effortless. For over a decade, Confirmo has been trusted by thousands of businesses across e-commerce, payroll, forex, prop trading, and other payment-intensive industries. Its platform supports deposits, merchant checkout, and mass payouts, with near-instant settlement in leading stablecoins across major blockchain networks, optional fiat conversion and accounting-ready reporting. One of the Confirmo Group companies recently received authorization under the EU’s Markets in Crypto-Assets Regulation (MiCA) from the Central Bank of Ireland.
Confirmo (confirmo.net) has 217 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Avoid at all costs! This platform is not serious about its customers’ security.
I had a terrible experience with [Confirmo]. After making a payment in crypto, the transaction address was altered, and my funds were lost. Instead of taking responsibility, their support team blamed my laptop for being hacked or infected with malware! They claimed the issue was on my end, even though I’ve never had this problem with any other platform.
Here’s part of the response I received from them:
“After reviewing the video, it is clear that the address you copied from our site ends in y2Z6XQU, but the address that was pasted during the transaction ends in UEJQh. This suggests that the address is being altered, likely by a hacker or malware present on your device.”
This response is absolutely unacceptable and shows their lack of seriousness. If they can’t ensure secure transactions or protect their customers, how can anyone trust them? I highly recommend staying away from this platform. They will not take responsibility if something goes wrong, and you risk losing your money.
Response from Confirmo· Oct 21, 2024
Hello Driss, thanks for getting in touch. We are very sorry about your negative experience. We have reviewed the information and video you have provided to our support team. It clearly shows that when you copy the address from a Confirmo invoice, your computer pastes a different address into your wallet. This means two things.
One is that you made a crypto payment to a wallet address that is not associated with our platform. As such, there is no way for us to recover your funds because we do not have access to wallets outside our platform. When making a manual (address-pasting) crypto payment, it is absolutely essential to double-check that the address you are paying to matches the one that is provided by the recipient, in this case the Confirmo invoice. With crypto payments, if you misplace even a single character, the payment will be lost. While we do have the capacity to recover assets sent to a different network than the one which was selected on the Confirmo invoice (since the funds eventually still arrive in our platform), this was not the case with your payment.
Based on the video you sent us, your copy-paste led to the input of a completely different wallet address. This behavior is very odd, and the most likely answer is that your computer is infected with malware that changes the contents of your clipboard (the "place" where text or images goes when you copy it). This is indeed called a clipboard hijacker and crypto users may be targeted by it by malicious actors. We highly recommend that you run a thorough audit of your computer security. If left unsolved, you run the risk of losing personal data such as passwords, IDs and more, as the attacker seems to have already infiltrated your system.
We pride ourselves on providing the best possible support to our merchants and their customers, but in your case we simply have no way of recovering the crypto payment. We are genuinely sorry for the inconvenience.
ZG
Zak G.
Posted
My Funds Were Lost, But then...
I had an issue where my funds were sent to the wrong place, and Confirmo's support team handled it quickly and efficiently. I contacted them about a transaction that didn’t go through as expected, and they stepped in right away. Their communication was clear, professional, and they helped me recover the funds within no time. I highly recommend their service for their excellent support and swift resolution! Thank you, Confirmo!
Response from Confirmo· Oct 8, 2024
Zak, we are really happy we successfully resolved the mispayment together. Thank you for the great review!
OW
小雞啦 O.
Posted
非常迅速
speed very thank! Good!
Response from Confirmo· Oct 7, 2024
That's great to hear! Thank you for the review. 🙏
AO
Arch O.
Posted
100 % reliable and trustworthy
100 % reliable and trustworthy
Response from Confirmo· Oct 7, 2024
Thank you for the review, Arch. We are happy you were satisfied with Confirmo!
MD
Mark D.
Posted
Pavlina has been very helpful and…
Pavlina has been very helpful and professional so far and has been quick to reply to my emails about our prop firm. Thank you
Response from Confirmo· Sep 20, 2024
Hi Mark, thank you for the review, we are happy you were satisfied! We passed your feedback to Pavlína. 🙏
FO
Fatih Ç.
Posted
it was the best experience i ever had
it was the best experience i ever had. i accidently sent wrong cojn but in 5 hours they refunded to me. best!
Response from Confirmo· Sep 20, 2024
Thank you for the review Fatih, we are very happy you were satisfied with Confirmo!
MZ
mikail Ö.
Posted
dürüst ve yardım severler
dürüst ve yardım severler yanlış işlemim iletişime geçtikten 10 dk sonra çözüme kavuşturuldu
Response from Confirmo· Sep 19, 2024
Değerlendirmeniz için teşekkür ederiz Mikail, müşteri hizmetlerimizden memnun kaldığınız için mutluyuz! 🙏
