Roberto G.
Posted
Excellent client focus.
Excellent client focus.

Average
385 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Concord Auto Protect we offer the highest quality vehicle coverage for all makes and models. Our award winning customer service and claims team is on hand 24/7 to help our customers get back on the road quickly and safely. Please feel free to call 1888-399-2811 or visit www.concordautoprotect.com to get a free quote.
Concord Auto Protect (concordautoprotect.com) has 385 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
385 approved reviews, newest moderated first
Roberto G.
Posted
Excellent client focus.
ER
Posted
Consistent responses. Always timely follow up. High level of comfort with the process and representative. Gene Harris was the rep.
Scott
Posted
I enjoyed working with Ralph.
Cheryl G.
Posted
Extremely easy to work with. I used them before on a previous car and never a minutes trouble getting the work done.
Sue N.
Posted
Ralph Taylor was so easy to work with and got us all of the discounts available to us. His knowledge of the product is excellent! I'm sure we'll have a great relationship with Concord. I would also like to say that we shopped around for coverage and Concord had the best deals and coverage out there.
Emmett B.
Posted
Now have 2 vehicles covered with Concord Premier plans. Far less expensive than Ford EasyCare! I've only used the claims process once, but it was very easy and actually provided partial coverage for an issue not even listed in the policy! Impressive service, reasonable cost.
Customer who just bought a P.
Posted
Although I’m happy I purchased the plan, I Felt very pressured by the sales associate to pay now. He kept coming back with a cheaper rate and I now wonder if I could have scored a better rate. It seemed pushy and desperate. Their plan seems solid, but they are not willing to help you find shops that take their plan in your area. I had to ask shops to call them and get approval.
Curtis C.
Posted
worst experience ever payed $1500 tried to use my first clam and refused everything offed $150 on a $2600 Bill now they say I had all this before I got the coverage , so any one with any miles on you vehicle will fall under that criteria and they will refuse your clam and just take you money,
Response from Concord Auto Protect· Sep 26, 2019
Hi Curtis, All the seals and gaskets in your engine were leaking 2 days into your coverage. We don't cover seals and gaskets in our agreement. We were very happy to refund you in full.