ComplexReviews of complex.com

Horrible shop. Tried to cancel an order that was still in the preorder stage and would not ship for several weeks. And they ghosted me. When I contacted my bank to dispute the claims; complex immediately sent the order and the bank denied my claim because they had proof it had shipped. The shirt I ordered was also oversized and of extremely poor quality. Will never buy anything from there again

Fast shipping and great price on unique wear.

Always a seriously good selection of goods, quick to process an order with reasonable shipping fees and super quick delivery ✌🏻

I ordered 2 shirts, a hoodie, and a sweatshirt for Complex's Final Fantasy x Jollibee collab. I was very disappointed because my chocobo shirt's design was already peeling when it arrived. I buy shirts online often, and never received such a poor quality shirt. I contacted customer service within the 10 business days as specified on their website for exchanges, but I have not received a response. Edit: the website recently updated, and I used the support email this time and got a response. They said they would not exchange the shirt because it was washed but it arrived damaged and I did not wash it or wear it.

Sent wrong Blackpink Knicks jersey. Attempting to return/exchange now.

I ordered a pre-order item and requested it be cancelled weeks before its release date. The site says pre-orders can be cancelled before they are shipped. They however, refused to cancel the order siting that all items are final sale, even though they also say pre-orders are able to be cancelled. Nowhere on the product listing page did it list this as a final sale item.

Great job Complex 👏 immediate rush on my order and I received what I ordered and the customer service is outstanding! 5 🌟 🌟 🌟 🌟 🌟!

I recieved the wrong items. I am waiting to return and get a refund.