Thomas W.
Posted
TJ Experience
My experience with your company was very good, I had some issues and your staff helped me every step of the way. Thank You
Response from Comfort Medical· Oct 20, 2023
Thank you for the positive review!

Excellent
5,088 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your best choice in ostomy and continence supplies. Free home delivery. Worry-free Process. Superior customer service. Call 1-800-223-4738 or visit www.comfortmedical.com
Comfort Medical (comfortmedical.com) has 5,088 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
5,088 approved reviews, newest moderated first
Thomas W.
Posted
My experience with your company was very good, I had some issues and your staff helped me every step of the way. Thank You
Response from Comfort Medical· Oct 20, 2023
Thank you for the positive review!
customer
Posted
Always attentive to my needs and questions. Staff members are the BEST!
Response from Comfort Medical· Oct 20, 2023
Thank you for the positive review!
Kayla A.
Posted
Every month there is an issue. And I get an email saying that my daughter's order is delayed and I have to call and find out what is going on for them to tell me every single time that there is an issue with the order when it's the same order nothing has changed. I ask to talk to a Manger and get voice mail and instead of calling me back they just send my daughter's order out without telling me what the actual issue is . This month they changed supplies on me and I have called 2 different times and was supposed to get a call back for a week now and nothing and still don't have the right supplies.
Response from Comfort Medical· Oct 20, 2023
We are sorry to hear this. Please call 1-800-223-4738, so we can investigate further.
Liz
Posted
Someone is always available to assist o
Response from Comfort Medical· Oct 10, 2023
Thank you for the positive review!
Deborah G W.
Posted
Staff I spoke with on Phone were very helpful and very compassionate
Response from Comfort Medical· Oct 10, 2023
Thank you for the positive review!
Bob B.
Posted
Great products, very comfortable. I never worry when out in public. Easy to use products. Always on time delivery also . Customers service is top notch. Always giving me the feeling of being number one.
Response from Comfort Medical· Oct 10, 2023
Thank you for the positive review!
Benjamin S.
Posted
Didn't like protracted amount of time between initial order and actual receipt of my supplies.
Response from Comfort Medical· Oct 10, 2023
Thank you for the feedback. This important step allows us to work on continuously improve our patients experience.
Rodney A.
Posted
It was very easy to order supplies my first time over the phone. I was advised to download the comfort medical app which I did. It’s been over a week and I am not able to set up a new account in the app. I reached out via support email and still not able to create an account.
Response from Comfort Medical· Oct 10, 2023
Thank you for your feedback. Someone will be calling you shortly.