Comfort MedicalReviews of comfortmedical.com

I am contacted on time for replacement items. Those I speak to sound truly concerned about insuring I get and have what I need. I thank them for that.

Called Monday. Left callback info. Told rep would call back in 24 hours. 24 hours later, no call back. Called Tuesday. Pressed rep (who wanted to do another call back). Transferred to another rep. Finally able to place order. Thursday received shipment email. Hope supplies are delivered today. By the way, no rep ever called back. It's been like this most of 2023. Infuriating to work with Comfort Medical. Update: Received a text that package was undeliverable. Needed address verification. Completed same. Next page, pay 30 cents for redelivery. I exited that page. Saw a chat box so I enlisted help. It's an unhelpful bot. Requested agent. Spent an hour texting with several agents. Never got the answers to my questions. Received an email-package delivered; left in lobby. Whew!

Can NEVER get a person on the phone same day I call!!!

It was very good it works perfectly I really enjoy not having problems anymore. Thank you so much I appreciate it

several phone calls made with no response. incompetent individuals answering calls. Needs not met.

Very knowledge people and the great and constant follow-up,

I have used them for years and in the last year, except for one woman, Customer Service has really declined. But I only today received an order containing my ostomy deodorant in a bag and every bottle was leaking - one was less than half full and all the lids were loose. I already have to buy extras because Medicare thinks one 8 ounce bottle should last a full month for an ileostomy and now I dot have enough for another week.

They are very professional and get the job done with out any waiting I’m very impressed with your team skills