Excellent
495 reviews
Cinema Escape RoomsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Cinema Escape Rooms offers 8 unique Escape Games to players of all experience levels and ages!Our Escape Rooms are the perfect plan for kids birthdays, bachelorette parties, corporate outings, team-building, date nights and much more.
Cinema Escape Rooms (clueavenue.com) has 495 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
495 approved reviews, newest moderated first
Edward
Posted
Yes a great time! Harder than you think.
Response from Cinema Escape Rooms· May 17, 2019
Thanks for that five star review Edward! So glad that you and your team had a great time, and we are definitely looking forward to having you guys come back to try the other room!
COREY
Posted
Not the best escape room. The challenges aren't as fun as the ones I have done with other companies. I'd recommend trying out any of the many other escape rooms in the area.
Response from Cinema Escape Rooms· May 6, 2019
Hi Corey, and thanks for your honest review! We are always looking to improve our escape room games and customer experience, so we appreciate all feedback whether positive or negative. That being said, I did notice that you had left us a negative review on a different review website a few days ago as well, and on that site you went into a little more detail about how you felt our rooms were "too challenging", and how you felt deceived that when you were chatting with us on our website we said our rooms would be a great fit for your group even though you've only ever done one escape room in the past. I wanted to clarify that we stand by our statement that we think our rooms are a great fit for people with limited escape room experience. In fact the large majority of all our customers are first time players. And we currently have about a 55+% pass rate between all our customers. And you'll actually notice if you look at many of our customer reviews on Yelp, Google reviews, trustpilot, or Facebook - many of them state that they did not make it out in time but still had a lot of fun (and we get reviews like that at least two or three times a week). So all of that being said, I definitely believe that our escape room is ideal for a wide range of customers, but especially for people that have never done one before. I'm definitely saddened that your experience wasn't 100% positive, and would love to have you come back to try our other room to see if we might be able to change your mind. Thank you again for your review, and I wish you all the best! :)
customer
Posted
My family and I had a great time!
Response from Cinema Escape Rooms· May 3, 2019
Thanks for the review! Be sure to come back to try the other room!
Jerry
Posted
Our family had a great time saving the world. We will do it again. So much fun. Lots to figure out! The staff member was super from the minute we walked in until we left. Extraordinary experience!
Response from Cinema Escape Rooms· May 3, 2019
Thanks Jerry for the awesome five star review! Always great to hear when our customers enjoy our escape room experience with us. Looking forward to having you guys come back to try the other room!
customer
Posted
Great time with friends
Response from Cinema Escape Rooms· May 2, 2019
Thanks for the awesome five star review! Always happy to hear when our customers enjoy their escape room games!
Dana
Posted
Great experience and Serena was an amazing host !
Response from Cinema Escape Rooms· May 2, 2019
Hi Dana! Thanks so much for the awesome review! So glad that you and your team had a fun escape room experience with us! Be sure to come back to try the other room!
LG
Posted
Awesome team building exercise! Would definitely recommend to anyone. Even just for a fun night out.
Response from Cinema Escape Rooms· May 1, 2019
Thanks for the awesome five star review! So glad you and your team had a fun time!
Ryan
Posted
Our party had a great time solving the puzzles in our escape room. The challenge was at a good level for everyone in our party to participate (even a young child!) and the time allotted seemed appropriate for the level of difficulty. We didn't even break anything by accident! My only comment for the proprietors would be this - I would really appreciate an even more challenging room, likely with a longer time limit. Don't get me wrong, this room wasn't a cake walk, but I just love a nearly impossible challenge - we're talking like 1% success rate. So if I failed I'd be back again for another try! Something to think about.
Response from Cinema Escape Rooms· Apr 16, 2019
Hi Ryan! Thanks so much for the awesome 5-star review! I'm so glad to hear that you and your entire team (including the child) really enjoyed your escape room experience! Also, thanks so much for that feedback! I definitely agree that there is a place for much more difficult rooms, especially for players that have quite a bit of escape room experience under their belt! We will definitely take that into consideration for future rooms. :)
