Club CannonReviews of clubcannon.com

Response from Club Cannon· Oct 2, 2026

Hi Craig, Since our merger with Magic FX, the only thing we changed on the tank cover is the logo on the woven label, and removed the silk printed logo based on feedback from customers. Regarding how they fit, the dimensions are listed on the product page: 50” tall, 9.25” diameter, 3.25” diameter opening at top.

Response from Club Cannon· Jul 10, 2025

Hi Sean, We’re genuinely sorry you felt disappointed with this experience — that was never our intention. For context, when you reported that one of your three Neutrik cables was showing intermittent connectivity, our support team asked clarifying questions to help diagnose whether it was a potential manufacturing defect or an issue in use. We do this so we can stand behind our products and make it right if there’s an actual defect. We understand you preferred not to troubleshoot further, and that’s completely your choice. However, our goal was simply to make sure we resolved any problem the right way for you. Despite our policy stating that purchases are non-refundable except at our discretion, we provided an RMA and stated, “Upon receipt of the return and confirmation of the manufacturing defect we will refund your payment method for the purchase price.” If you still wish to return the cable for inspection, that option remains open — please feel free to reach back out, and we’ll make sure you’re taken care of if there is indeed a defect. Thank you for giving us the opportunity to clarify. — Club Cannon Sales & Support Team

Response from Club Cannon· Feb 15, 2024

Hi Angelo, I understand your frustration and would like to clarify that our product description explicitly states that the CO2 tank covers are only designed for use with 50LB steel CO2 tanks. We always strive to provide accurate and detailed information to ensure our customers make informed purchasing decisions. I must emphasize the importance of reviewing product descriptions thoroughly prior to making a purchase, as they contain crucial information regarding compatibility and usage. I apologize for any inconvenience this may have caused and appreciate your understanding. Best regards, Pat Grow Manager Club Cannon

Response from Club Cannon· Apr 20, 2023

Hi Andy, sorry to hear about the issues you are having with The Button. You can actually use this to control your spark machines, but it requires you to configure the DMX settings on The Button in order to have it work properly. We have lots of customers who use this controller for your exact application. I looked in our system, and don't have any record of you contacting us for assistance. I will have one of our technicians reach out to assist you in getting the product configured for your products.