Great
197 reviews
Climb CreditHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Climb (NMLS# 1240013) is a student payment platform that makes career-focused education more accessible and affordable. Climb identifies US-based programs and schools that offer skill-based training programs, then provides learners with payment options that are structured to meet the unique needs of those seeking career training.Recognizing the dynamic and diverse nature of a rapidly-changing economy, Climb partners with schools that teach everything from cybersecurity to healthcare training, heavy machine operation to data science, and culinary arts to AI & Machine Learning. While status quo education pathways are struggling to meet the real-world needs of students and prospective employers, Climb and its partner schools are committed to an inspiring practicality that helps bridge the gap between people looking for career training and companies looking to build a skilled workforce.
Climb Credit (climbcredit.com) has 197 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
Showing 8 reviews with 4 stars · Clear filters
Leona J.
Posted
Well it was easy to apply and the approval process was easy but it lacked next steps. I could not find how or when funds would be sent to the school. There was no dedicated person to answer my questions
Elaine W.
Posted
This company needs to fix its phone line situation asap. They don't have a representative right away when you call them, instead you have to leave a message for them to call you back. They called me back in three days. I was past the period or deadline to make a payment. I made a reckless decision to apply for a loan for an online boot camp. Boot camps are not my thing and I'm better off at my own pace. I had to explain to them that I'm sorry I went past the deadline. This is something they don't take lightly. They actually took two months to fix my issue and mailed me a refund of the interest that I paid to the loan. They assured me that I won't have the obligation to pay it all back. Thank God for them!! They are a legit business and yes, upon reading the negative reviews of this company, they are actually a great company to work with. I just had to wait for the outcome and now I don't have to default on the loan. My credit scores won't be affected. But I'm not going back to this experience and I won't be working with them in the future. They need to work on having more people answer their phone calls, not an answer machine. Yes, they have a chat box and the customer service there is good, but speaking to a person is better.
Response from Climb Credit· May 17, 2022
Hi Elaine, we're so happy we were able to help you resolve the issue, and that you enjoyed working with us! We do apologize for our delays in responses, though, and very much appreciate your feedback!
Guillermo M.
Posted
Thanks for all your help and support.
Kaitlyn M.
Posted
Climb was fast to approve my loan and has kept me in the loop with any changes.
Vicki B.
Posted
A simple process to apply. A simple process to find out if I was eligible. The $$ went directly to the course administrators. The terms are easy to understand and fair.
Angela A.
Posted
Very helpful with any questions I had. Made the experience very smooth and stress free.
Kylie M.
Posted
Super easy to get in contact with someone if something has changed.
Jeff L.
Posted
Updated: Apparently the source of the issue i had was a third party, UAS, not Climb. I can forgive the slow response time because once a representative from Climb contacted me the problem was resolved quickly so i'm updating the review to reflect that
Response from Climb Credit· Apr 26, 2019
Hi Jeff, We sincerely apologize for the technical problem that caused this issue with your automatic payment, and appreciate you alerting us as soon as it happened. Roy on our team confirmed that the issue has been resolved, and he has spoken with you directly. Thank you for your understanding as we worked through it. As always, please feel free to reach out to us if you have any questions about your loan. —The Climb Team
