Poor
82 reviews
clearlyfiltered.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Clearly Filtered makes advanced water filters and filtration systems that remove hundreds of contaminants typical carbon filters can’t. Its breakthrough Affinity® Filtration Technology targets chemicals, metals, and toxins that can’t be seen, smelled, or tasted, including fluoride, arsenic, and PFAS.
clearlyfiltered.com (clearlyfiltered.com) has 82 customer reviews on Rated Honest, with an average rating of 2.8 out of 5.
82 approved reviews, newest moderated first
Martha K.
Posted
My replacement filters arrived in good shape and in a timely manner. They are easy to replace. However, the process to press water into the filter to rinse it is cumbersome. The flavor of the water is excellent.
Hecht
Posted
Thives CLEARLY FILTERED charges customers for filters & never sends them awful garbage bag company USE ANOTHER SYSTEM THIS SUCKS
Valerie
Posted
If you want the cleanest water from your refrigerator or water bottle THIS IS IT!! The water tastes so clean. It is wonderful knowing you are not ingesting lead, plastics and medications in our drinking water. Yes, the refrig filter is a little pricey but it is WELL worth it. Stop buying filters you change often but it isn't really filtering the poisons/toxins in our water. Your health is worth the money!! Excellent customer service. This company is dynamic!
Heather R.
Posted
I've had my Clearly Filtered Pitcher for about 5 months now and am very happy with it. I travel most of the time and I love that i can take it with me and have healthy and great tasting water wherever I go. I appreciate having the filters sent to me regularly, so I change them in a timely basis.
Mohamed S.
Posted
the warranty and customer service is absolutely horrible. I had a referral account with them which only generated me about 20-30 dollars towards anything on their site. however, the program was discontinued and i did not get this. I did not know this and when i reached out to them, i was told that there's nothing they can do. This is very disappointing since i have raved and supported the company since it's early days. I'd talk to all my family and friends about it. If the company would be cheap over $20-30 dollars i can't image how their customer service is for other serious issues. They don't even manufacture their own products, they are simply drop shippers.
Response from clearlyfiltered.com· Mar 10, 2025
We are sorry to hear that you did not see the email notification regarding the program termination back in 2022, Mohamed. Customers were notified about the program ending along with a timeline to use any available credits.
SR
Posted
Customer Service is terrible. The package has not moved according to tracking and the message from USPS is that the package was not accepted. Clearly Filtered says it's not their problem and to contact the postal service, which says to contact the merchant. If you want to lose $500 and not get your merchandise, Clearly Filtered is the way to go.
Response from clearlyfiltered.com· Mar 10, 2025
Sorry to hear that USPS did not provide regular updates on your package. Our records show that your order is scheduled for delivery 3/11/2025. We're happy to hear that with Route your package was protected.
Despina B.
Posted
I have two of the clearly filtered pitchers. They are great. Water tastes delicious. One is with my son in Troy NY. Troy has particularly bad tasting water - this is a known fact among all the students at my son's school. I have had to get replacement of one pitcher due to leakage and a part of a pitcher that broke. In both cases customer service replaced both items. And while they did that they were courteous, helpful and thorough. It was a very easy and simple transaction. Based on my interactions with Clearly Filtered and the quality of their products I will continue to do business with them.
Renee C.
Posted
My water tastes like fresh well well water from northern Michigan. My water no longer stinks or has a film on it. Please totally avoid the one that starts with a B and does nothing but takes your money.
