CleanomicReviews of cleanomic.com

While ordering this product they somehow stuck double in my cart and when I called to try to stop the orders I had terrible customer service. I never got my money back. Worst online shopping experience ever.

Ordered in July, order never arrived even after two months. After three email requests, Cleanomic's answer was always the same email: it's in transit and no more info, and they could not give me my money back until I received the order and refused it,and waited for the charge to be removed once they received the returned item. I called my credit card company and asked them to take the charge off--And they understood--After two months of many emails with the same response generated by AI, I would NEVER buy from this company again.

Repeatedly cancelled my subscription by email since the links to their website do not go through. Received 2 boxes of bags, which include the useless snack bags and way too many sandwich bags. Beware before placing an order. They are after all compostable only if your town has a commercial composting program! I had high hopes for these products but feel ripped off!

I subscribed with Cleanomic for a 6 month plan for trash bags only. I thought I'd be environmentally conscious. I received 2 boxes relatively quickly. But, I was surprised that in those boxes combined I received: 50 13 gal. trash bags, 200 snack bags; 150 sandwich bags; 50 qt. bags; 50 gal. bags. Then, approximately 3 weeks later I received another box with 25 gal. trash bags; 100 snack bags; 75 sandwich bags; 25 qt. bags; 25 gal. bags. We don't even use very many small bags and now we have more than enough to last 9 plus months. However, by then they may have started to degrade and be useless. I went online to my account and no subscription was found. I've twice emailed the support department as stated on the receipt and have had no response. I don't know what to do next... I am very disappointed in the customer service of Cleanomic. Update: the company finally responded. First via AI and then a person My subscription was canceled. I have used the trash bags and find them comparable to the name brand. I still have all those Cleanomic food bags. I'm hoping my daughter's can use some of them.

I'm dumbfounded how this company operates. I bought some of their items back in February 2026. When the items arrived, I realized they had it on a recurring subscription basis. I wrote in to cancel the subscription. I got the following answer: "Thank you for reaching out! We’re sorry for any issues you’ve experienced with your subscription so far. We’ve paused your subscription for now. To help us process it correctly, please confirm what you would like to do: Change the subscription frequency (e.g., every 180 days). Pause for a specific period — please let us know the date you’d like it to resume. Cancel the subscription — please note that canceled subscriptions cannot be reactivated, and any discounted pricing would be lost. Once we hear back from you, we can update your subscription according to your preference." I probably got distracted at that moment and didn't reply right away. I remember having gone to my account later on and saw that I didn't have a subscription on, so I totally forgot about Cleanomic. This past August, I had the surprise to be billed for something that I had not ordered. I went back into the account, I didn't see a subscription there but an order which I had never made. I wrote in to cancel the order and have a refund. They had already shipped one part of the order and the other was not yet shipped. I told them to not ship it and refund me the whole thing and that I would send back what they have sent me (I'm abroad right now and physically, I cannot deal with it). Today I got a message that my order was refunded for $21.44 when I got debited $128.49 for the whole order , given that this is the amount of the item that had not yet shipped when I contacted them. Now, I'm receiving a text that my order has shipped on September 10 when my request to have this cancelled and refunded came on August 24. All in all, I think the company uses techniques to avoid cancelling subscriptions and forces orders out not made by the customer. Very disappointed how a green company would act.

I don't know how people have a good experience with this, I have lost a lot of bags because in the attempt to open them, they have torn. I just had some raw meat thaw and leak, and I went to get a couple of gallon size zip bags and I could not open them without tearing them and one of them I couldn't get unzipped at all! I bought them some years ago and after they built up and I was having trouble opening many of them, I figured they could just be one use bags for the ones that I do manage to unzip. I don't know if your bags have a shelf life of their own, but it seems I can't even open one of your zip bags right out of the box without it tearing. When I sought customer service, I got none. I regret ever having an auto-ship of this! If I could post the pictures of the bags I failed to open by the zipper, I would! I've never resented losing money this much in my life, and I've lost somebody in my time!

This company is a scam, Their ordering process doesn't tell you what you have spent until you enter your credit card, I was charged $109 and received two small boxes of product that won't last me a month. I attempted a return, immediately upon delivery, and they dragged their feet for 4+ weeks until my time had run out, and now will not respond to my emails.

Do not order from them! They continually send you items you did not order saying you have a subscription when you do not! Then refusing to give you a refund!