Kathy
Posted
Purchased item NOT as advertised
Purchased an outdoor feature that is about 1/4 of the size depicted in ad I purchased from. It is a complete ripoff. I’ve asked for a refund. I’m going to see about filing a fraud claim. Talk about a bait and switch ad.
Response from Clarendale· Jul 16, 2026
Hi Kathy! Thank you for sharing your feedback. We understand your concern that the outdoor feature did not match what was advertised and appeared much smaller than expected. Please email me at [email protected] with your order email address, and I'll personally look into this and help get it resolved. Ronce Clarendale Customer Care




