Kerry
Posted
Prompt delivery of samples and…
Prompt delivery of samples and follow-up emails.

Excellent
255 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cityshade is a leader in online custom blinds, shades, and drapes. Our user-friendly website offers free shipping, free swatches, and easy-to-understand instructional guides for Do-It-Yourselfers. We have over 50 years of experience making the finest custom window treatments for luxury homes in the USA. Our state-of-the-art manufacturing facility and world-class customer service team are located right here in the USA.
CityShade (cityshadecompany.com) has 255 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
255 approved reviews, newest moderated first
Kerry
Posted
Prompt delivery of samples and follow-up emails.
Ann J.
Posted
Good experience- one of the handles was different than the other but it wasn’t that big of a deal.
Response from CityShade· Mar 11, 2024
Thanks for your review!
Julie K.
Posted
Samples were delivered timely, and in a beautiful package with helpful information; customer service answered my calls every time and answered all my questions so quickly and easily impatiently; my order was on time exactly as I expected it, and looks beautiful in our bedroom! Excellent service and product!
Response from CityShade· Mar 3, 2024
Thanks for your review! We are glad that you love the product.
Sean M.
Posted
Took a couple of weeks to receive the blinds, however they look great and are well made and durable. Installation was just what I expected and pieces easily fell in place. Price was better than the competition.
Response from CityShade· Mar 3, 2024
Thanks for the review! We pride ourselves on offering a high-quality product that is easy to install.
BRANDI
Posted
Customer service was impeccable the entire process. I have a very short list of companies I’ll always go back to and do business with and City Shade is on that list.
Response from CityShade· Mar 3, 2024
Thanks for those humbling words! At CityShade we love hanging at the intersection of quality products and good old-fashioned customer service.
Greg S.
Posted
Gorgeous! The quality is amazing. Thank you!
Response from CityShade· Mar 3, 2024
Thanks for this blushing review!
Saja K.
Posted
Shades They were great and simple. They are black oit but not 100% especially on the sides, very easy to install, and it just looks so classy and great. The process of ordering it kept getting me mad since everytime I finalize it, it randomly changes the measurements it has happened at least 4-6 different times until it stays. The shipping took around 2-3 weeks since it’s a custom order it wasn’t bad whatsoever. The prices are good it makes sense since it’s a custom black out shades order. I’ve ordered around 3 shades and hopefully more soon.
Response from CityShade· Feb 24, 2024
Thanks for your review! We're glad you love the product, and sorry you had those minor issues.
Pammaree C.
Posted
Extremely happy with the final product. I received the samples, which came in beautiful packaging. I got to Roman shades for two small window in a half white and they are very nice, looks better than what I was expecting for the price. Based on my experience with their agent who helped me over the phone and the final product I received I would definitely recommend the City Shades.
Response from CityShade· Feb 24, 2024
Exceeding Expectations is our number one priority!