CitizenShipperReviews of citizenshipper.com

Great experience with my driver from a Citizens Shipper. He did everything he promised and took care of my tortoise during the trip. I was happy to find this service.

My timid cats are fine. Good experience.

Easy to use. I wish they would have been more upfront about taxes and fees though

Very convenient and easy to use.

We contracted with Brittney R. of Fetch Transportation Via CitizenShipper to pick up and deliver our 8 week old purebred long hair Chihuahua puppy. Now that puppy only weighed 2 lbs and was very young. We were concerned about that 11 hour ride from Tennessee to Western New York. We selected Brittany because it seemed like she would take extra care of our baby. And that she did. We were able to track their progress all along the route and even text with her along the way. She used a google shared mapping system and we received their real time location at all times of their journey. She picked up the puppy at the location specified at the EXACT time that we arranged for with the seller and our puppy arrived here at the EXACT time that Brittany specified. You could immediately tell that the puppy was personally well cared for and was happy. Brittany is a very sweet caring person and even stayed with us for a dinner before she went on her way. We enjoyed our dinner talk and that's what I would call specialized and personal attention given by Brittany. Our puppy was NOT treated like cargo, but like the precious baby he is. As a matter of fact, it is now 2 weeks later and Brittany just contacted me to check on how our baby is doing and that she would like some pictures. That's what I call quality care and concern. I will be looking for a 2nd puppy for our household in the near future and I would contact Brittany first to see if she is available or if we could wrap our delivery around Brittany's schedule. THAT'S how much confidence and trust I have in Brittany and Fetch Transportation. Thank you so much, Brittany for our safe and timely delivery of our new bundle of joy. We will always remember you. With Much Regards, Charlie Dias

Fantastic service, easy to use.

My driver Todd was absolutely - CitizenShipper itself re: communication, needs to be reviewed possibly. Todd was incredible and amazing - I would use him again to transport anything, particularly another 4-legged baby!! I can't say enough wonderful things about him. My concern and frustration was regarding Citizen Shipper and their process for communication about pricing. When I got the bid I thought that was it; I think on the website it needs to be really clearer that there's a fee that goes to them outside of what you pay the transport driver for the shipment. A breakdown of pricing directly on the site would further help the client feel comfortable as I actually thought I was possibly being scammed as I couldn't see anywhere on the site the payment I had made, what it was for and where it went. I would look to use them again - please update the portion mentioned about as that is where my heartburn came from the most regarding this whole transport. Thank you for providing this service in organizing shipments for people.

We have used them twice for long distance trips in the last six weeks. Would use again, and have shared info with friends