Excellent
6,209 reviews
CitizenShipperHonesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
Sandy M.
Posted
First time user of this type service. I would refer others to citizenshipper for this type of service. My need was pet transportation and I used Shane from go go pets and received excellent service.
Laurie
Posted
We had our senior boxer Kaylee driven by the Sparks team from Houston to Chicago. I found this site online and signed up. We had people ready and messaging us within an hour. We had an incredible experience and will use again.
Kelly
Posted
The website was user friendly and my transport service was amazing! I had 2 large dogs shipped from CA to MA and it took them 4 days and they were in contact with me every day! The dogs arrived happy and healthy!!
Marnin R.
Posted
I had my 16 week old puppy St Bernard transported to me via a land transport company. The overall experience was excellent and I can’t recommend this company more
sarah C.
Posted
I had a very pleasant experience with my driver. My dog was delivered ahead of schedule and taken very well care of. I gave it 4 out of5 stars because I think the website charges too much charges a steep fee.
Response from CitizenShipper· Sep 7, 2018
Thanks for leaving feedback! We run a tight ship at CitizenShipper and the fees we make from the site all go toward our expenses which include marketing costs, our marketing team, the team that develops and maintains the site, and the customer support team - as well as a number of other costs associated with running a website. Our fees are based on what we need to charge to keep the site up and running.
Danielle B.
Posted
Brenda was AMAZING!! I was really afraid to book based on all the research about pet shipping scams. However, after reading reviews, Brenda was the perfect fit. She was very responsive from the start & stayed in contact with me throughout the transaction. I would highly recommend Brenda to transport your pet. She eased a lot of the stress & worries I had about getting my pug from Seattle to Cali. I am recommending Brenda to some of my overseas military friends. Thanks again Brenda ? We appreciate your fast service & getting Charlie to us within a day!
Response from CitizenShipper· Sep 6, 2018
Thanks for taking the time to leave us a review! So glad you had a good experience with Brenda.
Nicole D.
Posted
I’d like to start by saying I’ve never used a dog shipping company before, nor was I aware such a thing existed. I found this website through a google search because I reallllllly didn’t want to put an older dog on an airplane. Or any dog for that matter. That said, Brenda is fantastic! We needed to ship my dad’s dog from Tulsa, OK to my home in Seattle, WA, quickly. Brenda worked with us to get it done affordably and without having to fly the pup. Brenda and her husband picked up our pup and all of her stuff on a Monday evening and drove her straight to us, arriving Wednesday morning. Brenda communicated wonderfully the entire time, with ETA and pup updates and pictures. Our dog arrived healthy and happy, with all of her items. I’m so glad such a website exists, and people like Brenda and her husband who are willing to safely drive precious cargo across the country! Many thanks to them! I give the website a 4 out of 5 stars because the transaction fee is a bit steep.
Response from CitizenShipper· Sep 5, 2018
Thank you for taking the time to leave a review! :)
Shaina L.
Posted
Deborah was amazing. She picked up my cats the day after I booked and she drove straight through from NY to WI. She has a large van and my cats were able to eat and use the litter box during the ride. She sent me updates via text as she hit each state on the drive. She got to my apartment at 1:30 am and helped me get the cats and their things inside, all with a smile on her face after a 15 hr drive. I would definitely book with Deborah again, she was wonderful.
