Excellent
6,209 reviews
CitizenShipperHonesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
Phyllis N.
Posted
Great Service, easy to use. Had 3 bids within minutes. My large dog was successfully transported from San Francisco to Florida. Was able to arrange a same day pick-up
Response from CitizenShipper· Apr 15, 2020
Thank you for your feedback, we sincerely appreciate the kind words and recommendations and we will look to assist you finding a driver for any future shipping needs! Stay safe :)
Brooke
Posted
Would recommend for transport
Response from CitizenShipper· Apr 10, 2020
Thank you, we appreciate the kind words and look forward to help you find a driver for you future shipping needs :)
Adelia D.
Posted
When I received my transporter Luis' number, after booking through citizen shipper, I called and he answered right away. He was professional and answered all of my questions and addressed any concerns I had with confidence. I was given an estimated time and day of pick up and delivery of my pet. I was relieved when both pick up and delivery were completed right within the window of time I was given. My dog Tank was picked up on Sunday March 15th, I was a little uneasy (to say the least) throughout the duration of his travels due to the Corona virus and all of it's related chaos, as well as the fact that I'd never used a dog transporting service like this before. Turns out I couldn't have been happier! Tank was brought to me by Saturday March 21st in perfect health and wellness. (He picked Tank up in Northern CA and brought him all the way to Northern New England!) Luis was always reachable or returned my messages in a timely manner. He shared his GPS location with me through the entire trip, and regularly texted pics and videos of him walking and spending time with my dog Tank. Best of all, not once did Luis give me any reason to doubt him or his competence in responsibly caring for and managing the needs of my 101 pound love of my life, Tank. I would definitely use 'PCS My Pet' again and without a doubt recommend them to any dog lover longing to be united or reunited with their pet. Thank You Luis and PCS My Pet.
Response from CitizenShipper· Mar 23, 2020
Thank you very much for your recommendations, we're happy to know that in times of uncertainty like these you were able to find a driver that rose to the occasion. We look forward to assist you again in any future shipping needs. Stay safe and healthy :)
Linda A.
Posted
I had several emails from my request to have May granddaughters cat from California to Missouri. CitizenShipper was one of the first to respond with the best prices and friendly drivers. I didn’t realize there was a fee for their service since I didn’t do my due diligence in seeing how the process works. I contacted customer service and received an almost immediate response. I couldn’t have asked for a better experience all the way around. Thank you
Response from CitizenShipper· Mar 23, 2020
Thank you Linda, we do charge a small service fee for connecting you with transporters using our website and sincerely appreciate that you've found it to e worth the price! :)
Adrian S.
Posted
This site is a great alternative when it comes to getting your pet shipped. I would definitely use it again if I had to.
Response from CitizenShipper· Mar 23, 2020
Thank you Adrian, we appreciate the kind words and look forward to help you find a driver for you future shipping needs :)
Chelle B.
Posted
It was so easy. And it was cheaper and faster than flying my new dog!!!
Response from CitizenShipper· Mar 23, 2020
Thank you Chelle, we sincerely wish you the best possible time spent with your new puppy! :)
Ruth Z.
Posted
Great experience!
Response from CitizenShipper· Mar 23, 2020
Thank you Ruth! Stay safe! :)
Dannette H.
Posted
Great thank you
Response from CitizenShipper· Mar 23, 2020
Thank you for using CitizenShipper Dannette! :)
