Excellent
6,209 reviews
CitizenShipperHonesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
Shonte
Posted
Very helpful and trust worthy
Response from CitizenShipper· Feb 27, 2025
Thank you for your kind words! We're glad to hear that you found our service helpful and trustworthy. We truly appreciate you taking the time to leave a review!-Karla
Ambur R.
Posted
Highly suggest this shipper to ship your fur babies. They were very communicative. Sent pictures along the way. My pup seemed super happy with them. If I ever have to ship again I will definitely be using this shipper.
Response from CitizenShipper· Feb 27, 2025
We’re so grateful for your review! We’re thrilled to hear that your pup had such a positive experience with the driver and that the communication helped keep you at ease. We look forward to the opportunity to assist you again in the future! Karla
Melissa M.
Posted
Would definitely use again! Made this move for my fur babies cross the country so much easier!!
Response from CitizenShipper· Feb 27, 2025
Melissa, your review truly made our day! We're glad to hear that our service made your cross-country move for your pets easier. Your words inspire us to keep providing the best possible experience. Thank you for your trust, and we look forward to helping you in the future!-Karla
Elaine R.
Posted
I love using this service! They have transported dogs for me several times using various transporters. I find the reviews of the transporters to be very helpful as well as if the transporter is USDA rated, insured, etc. One chooses from many quotes for transport.
Response from CitizenShipper· Feb 26, 2025
Elaine, we’re glad to hear that our platform has helped you find the right transporters and that the reviews and badges, such as USDA certification and insurance, have been useful. We truly appreciate you taking the time to share your experience!-Karla
Avis L.
Posted
Being honest in the work they do to reunite fur babies with their hoomans.
Response from CitizenShipper· Feb 26, 2025
Thank you for your kind words! We are truly dedicated to helping reunite pets with their loving families, and it means so much to know that our efforts are appreciated. Wishing you and your pet all the best!-Karla
Jen Vo, R.
Posted
Margo did an excellent job transporting our new pup!
Response from CitizenShipper· Feb 25, 2025
We’re so glad to hear that Margo did an excellent job transporting your new pup. It’s always great to know that our drivers are providing the best care and service for your pets. Thank you for trusting us with your furry friend!-Karla
Odalys F.
Posted
The ease of located a driver of your choice, though it seems like they all have good qualities. My driver kristy was sympathetic very helpful. She assured me that everything was going to be ok. She reached the location on a timely manner, and informed me when she arrived.
Response from CitizenShipper· Feb 25, 2025
Odalys, thank you for taking the time to share your experience! We’re glad to hear that you had such a positive experience with Kristy. It’s great to know that she was not only timely and reliable but also supportive and reassuring throughout the process. We’re glad we could help make the process easier for you.-Karla
Edward S.
Posted
Great response time. Bidding on my shipment began immediately. Use of site was amazing and very, very easy. I would definitely use them again.
Response from CitizenShipper· Feb 25, 2025
Edward, thanks for your kind words! We're thrilled to hear that you had a smooth and easy experience using our platform. It’s great to know that the response time and bidding process worked well for you. We appreciate your support and look forward to helping you again in the future!-Karla
