Excellent
6,209 reviews
CitizenShipperHonesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
Deborah K.
Posted
My English Lab pup will be travelling cross country with a lovely semi retired couple. They are thoughtful, caring and professional. I'm looking forward to seeing my puppy on the other side of the trip! I know he'll be well taken care of. Thank you!
Latasha
Posted
The system keeps having so many problems and it makes the interactions with the customer not so pleasant. I’ve missed out on several potential customers because of the system freezing, lagging and or just not sending or receiving messages. When you contact anyone about the issue they always tell you to perform the same steps as if the problem is on your end. I continue to use them because they are a good resource but I wish that they would fix this problem and also come out with an app so that I don’t have to keep going to the main site!
Barbara
Posted
You all are great! I will be in touch soon to have my bike transported to Virginia?????
Nadine H.
Posted
I was told I would have to pay my movers when they arrived at my house and now they said they have moved my stuff, God knows where to NC. I don't trust this company and am afraid my things are gone or ruined. My contract read it was to be paid when DELIVERED to residence, NOT the STATE!! I just lost $53K from a fraudulent wire for my closing, no house, no money. Wendy knows who I am. They go by another name, Mayflower Moving
Response from CitizenShipper· Apr 14, 2022
Hey there, we appreciate you reaching out, and we are very sorry to hear what you are going through. I searched our internal database and could not find a ticket with your email or name. The first thing I'd suggest is reaching out to [email protected] for us to look further into this case.
Sandra C.
Posted
98% of responders have been excellent & those I have used have been excellent, except for 1 time, there were some difficulties. Partly my fault, partly the transporters issue.
Eric
Posted
Great! And easy T. Ossman was an amazing company to work with. Very professional, courteous and communicative!!
William
Posted
Great choice of prices and drivers. No problems. Seamless. Motocycle arrived safe and sound.
Michael R.
Posted
Simple and easy to use service that put is in touch with the perfect pet transporter. Only way to go in my opinion and would recommend to anyone.
