Excellent
6,209 reviews
CitizenShipperHonesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
Jason Y.
Posted
The process was very easy and would highly recommend. Thank you.
Response from CitizenShipper· Nov 10, 2025
Jason, we’re thrilled to hear the process was smooth and truly appreciate your recommendation! Words like yours keep us motivated to keep improving every day. We’d be honored to help with any future shipments!-Karla
wendy B.
Posted
The website was very easy to navigate and I received bids quickly! Very pleased with my experience.
Response from CitizenShipper· Nov 5, 2025
Wendy, we’re happy to hear that you had such a smooth experience! It’s great to know that you found the site easy to use and were able to connect with drivers quickly. Thank you for choosing CitizenShipper, and we truly appreciate your trust in us! -Karla
Sue W.
Posted
The website was difficult to because after I accepted the service for transport, many other bidders kept me busy. Otherwise, good communication.
Response from CitizenShipper· Nov 4, 2025
Sue, thank you for sharing your experience with us! We’re so glad to hear that communication went well, and we truly appreciate you letting us know about the challenges you faced with the platform. It helps us see where we can make things easier and better for our customers in the future. We’re grateful you chose CitizenShipper and hope to serve you again down the road!-Karla
Katie S.
Posted
The service works great! I was quickly connected to people who wanted my job and booking was easy.
Response from CitizenShipper· Nov 4, 2025
Katie, we’re so glad to hear that the process was smooth and easy for you! Thanks for sharing your experience and for choosing CitizenShipper.-Karla
JR W.
Posted
Our citizenshipper driver Melisa (Kanu Delivery) did a fantastic job of delivering our new puppy. She stayed in communication throughout the process and sent videos of our puppy at each stop along the way. She provided comfort and love to the puppy and made sure it had food & water. I would recommend her to anyone transporting an animal.
Response from CitizenShipper· Nov 4, 2025
JR, it means a lot to hear that your puppy was so well cared for along the way! We're delighted that Melisa provided such great communication and comfort. Thank you for trusting us with this important transport.-Karla
Janine H.
Posted
I had a wonderful experience with CitizenShipper. I loved being able to receive various quotes and decode which worked best for me. The driver I selected couldn’t have been a better choice. She was professional and cared a lot about my dog. She stayed in touch along the way and I was amazed when o saw her set up on her van with a number of other pets. I would recommend this service to anyone. I felt at ease the whole time he was in route.
Response from CitizenShipper· Oct 31, 2025
Janine, thank you for taking the time to share your experience with us. We’re so happy to hear that everything went smoothly and that your driver took such great care of your dog. It’s great to know you felt comfortable throughout the trip and that the communication helped you stay at ease. That peace of mind is exactly what we hope every customer feels. Your kind words made our day, and we’d be honored to help you again whenever you need another shipment in the future!-Karla
Robin D.
Posted
Couldn’t of went better the people who transported my puppy sent videos, pictures, checked in every morning and evening.they were great. They also worked with me on scheduling conflict and kept him a few extra hours so I didn’t have to leave work.
Response from CitizenShipper· Oct 31, 2025
Robin, we’re so happy to hear your puppy’s transport went perfectly! Thank you for sharing your experience; it means a lot to know your little one was in such caring hands. Wishing you and your puppy many happy adventures ahead! -Karla
Eileen S.
Posted
Two-time customer here! Citizen Shipper has consistently connected me with responsible and caring people to drive my dog cross-country. Highly recommended for safe and reliable pet transport.
Response from CitizenShipper· Oct 27, 2025
Thank you so much for continuing to trust CitizenShipper with your dog’s cross-country travels! We’re delighted to hear you’ve consistently found responsible, caring transporters through the platform. We're incredibly grateful for your recommendation, and we’re always here whenever you and your pup need a safe and reliable trip. Michael Head of Customer Support CitizenShipper
