Average
525 reviews
CITHonesty, pricing, process and quality scores appear once 5 customers have rated them.
CIT is a leading national bank focused on empowering businesses and personal savers with the financial agility to navigate their goals.
CIT (cit.com) has 525 customer reviews on Rated Honest, with an average rating of 3.2 out of 5.
525 approved reviews, newest moderated first
bobhamilton
Posted
very helpful great people to work with
Response from CIT· Aug 4, 2020
Hi, Bobhamilton, we’re glad to hear about your experience. We’ll share your feedback with our team. Thanks and have a great day.
Customer
Posted
Quick great service
Response from CIT· Aug 4, 2020
Hi, Customer, we’re glad to hear about your experience. Comments like this make our day! We'll be happy to share your feedback with our team. Thanks and have a great day.
Tim
Posted
The loan process was remarkably simple without hassle and everyone was extremely cordial. Thank you.
Response from CIT· Aug 4, 2020
Hi, Tim, thank you for your business. Happy customers like you make our day! We appreciate the time you've taken to share your thoughts. We'll share your feedback with our team. Thanks and have a great day.
Paisley Possum P.
Posted
Very simple to use and the most helpful of any company I have worked with!
Response from CIT· Aug 4, 2020
Hi, Paisley Possum Printing, thank you for your kind words. We appreciate the time you’ve taken to share your thoughts. We’ll share your feedback with our team. Thanks and have a great day.
Joann G.
Posted
We purchased a large piece of equipment and they can't break down my interest and monthly payments. As big of a company this is, and as much money I borrowed, you think they could handle this request. It's very frustrating! I have gone over and over this with them, don't use them!
Response from CIT· Jul 17, 2020
Hi, Joann, we’re sorry to hear about your experience. We’ll share your feedback with our team. If you provide your phone number through a private message on CIT Group Facebook or Twitter page, we can have a representative contact you. Thanks and have a great weekend.
Richard R.
Posted
I leased a copier through CIT Finance LLC. My lease ended at the end of 2019. I was not notified by CIT of my end of lease options, but was told they mentioned in the billing statement. When I called, I was told that I owed for the automatic renewal that they put in and don't inform you about. I have now asked to terminate my lease and be refunded the five months I didn't need to pay. Noone has contacted me yet.
Response from CIT· Jun 29, 2020
Hi, Richard, we’re sorry to hear about your experience. We appreciate all our customers and always try our best to create a seamless online banking experience. We’ll share your feedback with our team. If you provide your phone number through a private message on CIT Group Facebook or Twitter page, we can have a representative contact you. Thanks and have a great day.
Christopher W.
Posted
I am honest to the best I can to help the dogs and cats
Tri City C.
Posted
Great experience. Will only deal with them.
Response from CIT· Apr 6, 2020
Hi, Tri City Concrete, thank you for your business! We’ll be happy to share your feedback with our team. Thanks and have a great day.
