Christian Book DistributorsReviews of christianbook.com

I ordered 4 bibles and I paid $40 extra for overnight delivery. They shipped the package Friday morning but informed me that delivery would not be overnight but Monday. They shipped with FedEx and FedEx 100% delivers on Saturdays. They refuse to issue a refund for the $40 and therefore the case is closed.

I have been an avid customer of CBD for over 3 decades. I visited the Peabody, Ma store on an annual basis. I have spent thousands of dollars with CVD, purchasing over 30 personalized Bibles for special individuals. I have order many Session and DVD study guide series for group studies. Not to mention other items for communion, bible covers, pamphlets etc... Yes, well spent money to expand the gospel. I had 2 different accounts with CBS. One is my personal account under my name that still exist, and my buisness account under OSB. My frustration and disappointment came today when I reached out to CBD to re-order a a based study and series complete kit. I was told the company could only go back to 2020 on my personal orders and the business account OSB no longer existed and could not be found in their system. The business account was where the majority and major products were purchased and the most money spent. Now here today there is no history that I have invested all this money into this "Christian" organization. Very disappointing. No history. Thank God I kept every receipt but it's disheartening that the CBD don't have an archive system. Tell me your thoughts on this situation. 🙏🏾🫶🏾🙂

Books were shipped as ordered 2 years ago when ordering. Took extra time but no big deal, however, recently realized I was being charged for a membership for the last TWO YEARS!! Husband does bills and thought charge was charity donation due to “Christian” name. How unscrupulous, immoral, unethical and certainly unchristian!!!

they are a terrible business to do business with. You would think they are a Christian company but they do not act like a Christian co. They have no conscience about selling you Bibles that they have on back order for over a year. I ordered over 100 Bibles for outreach and they have delayed them at least 5 times . it is going on 13 months! No concern for the ministries and they will not substitute anything in their place.

Shipping is horrible, it takes a super long time before getting your items. So, if you want something for a Sunday school lesson better order a month in advance.

CBD; in our opinion is the best Christian bookstore in the world. It has the best products, best prices, outstanding packaging and quick to post! My husband and I live in the UK and have been very happy customers for over 30 years! Bravo CBD you are a blessing and joy!

We are setting up our church library and ordered over 100 books with an excellent experience of great customer services and fast delivery to the UK in around 7 days! Everything was packaged well and the team were spot on. We will be ordering again! Thank you and keep up the good work.

I ordered a gift for Mother's Day, 2-day shipping popped up as an option to be delivered the day before, so it was perfect timing! Their website offered it and generated the Saturday date, I didn't assume it would be delivered Saturday, the website said it would be. You can guess, it didn't come on Saturday and it generated a Monday delivery date, the day AFTER Mother's Day, after I placed the order and had paid the $12.99 for it to come in time for Mother's Day. So I contacted them and told them what happened, that now I would not have a gift to give my mom on Mother's Day, and I would like a refund for the difference on the shipping. She replied that it was after hours and shipped the next day so I would still be getting it in 2 days (Sunday doesn't count) with no acknowledgement of what I said about not having a gift now, or that there was a problem with the website. I told her again that the website said it would be delivered on Saturday and could I please have a refund of the difference. She said no, it was still coming in the 2 day time period and to let her know if it didn't arrive by then. So I asked for her supervisor who repeated what she said. I replied that it wasn't about the money, it was about their website not working properly. I also told her that I was surprised at the lack of compassion and understanding from a Christian company and that secular companies actually want to keep their faithful customers and bend over backwards to do so. I also said, next step...negative review. THEN I got response that the difference would be refunded to me. Because they did promise the refund, I gave them 3 stars instead of one. Hopefully, they will make changes to their website and the way they treat customers. And I am convicted that we need to pray for them and not just complain. I make mistakes, too, and am far from perfect. And who knows what is going on in the lives of those who make decisions. I am realizing that people in pain do painful things. So pray with me for them.