ChosgohearingReviews of chosgohearing.com

Response from Chosgohearing· May 22, 2024

Dear Barry, I apologize for the delay caused by the courier company, which resulted in the late arrival of your product. I checked the tracking information yesterday and received your message today. I am pleased to confirm that you have now received the product. I hope you enjoy using it. Should you encounter any issues with the product, please feel free to contact us directly via email or our online customer service. Thank you for your understanding and patience. Best regards, ChosgoHearing

Response from Chosgohearing· Feb 22, 2024

Dear Mr. Alain Patrick Gill, I hope this message finds you well. First and foremost, we sincerely apologize for the inconvenience you've experienced with your recent purchase of the K23 Bluetooth OTC Hearing Aids from Chosgo. We understand the importance of this product for you and the frustration that not receiving it has caused. I want to assure you that we take this matter very seriously, and we are actively investigating the issue to determine what went wrong with the delivery of your order. Our team is committed to resolving this matter promptly to ensure you receive the product you purchased. To expedite the process, could you please provide us with your order number and any additional details about your purchase? This information will help us locate your order in our system and take the necessary steps to rectify the situation. Once we have this information, we will initiate an immediate investigation into the status of your order and work towards a swift resolution. Our goal is to either expedite the delivery of your K23 Bluetooth OTC Hearing Aids or provide you with a refund if that is your preference. We understand the significance of this purchase for you, and we sincerely apologize for any inconvenience this may have caused. Your satisfaction is our top priority, and we are committed to making things right. Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to resolve it promptly. If you have any further questions or concerns, please do not hesitate to reach out to our customer support team at [email protected]. We appreciate your patience and look forward to restoring your trust in Chosgo. Sincerely, Customer Support Team Chosgo

Response from Chosgohearing· Feb 4, 2024

Dear Mr. Marshall Flesner, I hope this message finds you well. I sincerely apologize for the inconvenience you've experienced with your V03B Mobile APP Control Bluetooth Hearing Aids and the challenges you faced while trying to initiate a return. I understand the frustration and difficulties you encountered with the return process, and I want to assure you that we are committed to addressing your concerns promptly. I apologize for any confusion regarding the return shipping options. To facilitate the return process for you, we are happy to offer assistance and explore alternative solutions. Could you please provide more details about your location so that we can explore the most suitable shipping options available? Additionally, we would like to discuss the specific issues you encountered with the hearing aids to ensure a comprehensive resolution. Our goal is to ensure your satisfaction with our products, and we appreciate your patience as we work to resolve this matter for you. If you have any further questions or concerns, please feel free to reach out to our customer support team at [email protected]. We value your feedback and are here to assist you in any way we can. Thank you for bringing this to our attention, and we look forward to resolving this matter to your satisfaction. Best regards, CHOSGO Customer Support Team

Response from Chosgohearing· Dec 4, 2023

Sorry, due to the weather, international logistics transportation may have slow, after checking has been delivered to you! Please check it out!

Response from Chosgohearing· Nov 2, 2023

I am very sorry for the inconvenience, the goods have been delivered, due to the impact of Covid 19, the transportation will be a little slower, please check in time!