ChipolteReviews of chipolte.com

They are so rude one manager said she would jump over the counter and beat me,She could barely speak English . Around the food container was so dirty with food all over the place, when I order I asked for here to wipe it off because it looks so nasty. They are so nasty and rude every time I go in there they are arguing with someone in that store that’s all they do is treat customers very bad that location is the worst

I couldn't wait for this to come to Canada. Sadly the food is disappointing. It was horribly salty and much more expensive than fresh burrito which is actually better.

I ordered delivery. The rice in the burrito was either raw or overdried. I almost broke a tooth.

★☆☆☆☆ Absolute disaster – do NOT waste your life here Waited 30 minutes in an unmoving line while four employees stood around chatting and scrolling on their phones. Finally get to the front and order a simple double-chicken bowl with light brown rice, black beans, extra fajita veggies, tomato salsa, green salsa, light cheese, and lettuce. What I got instead: a soggy white-rice mountain drowning in sour cream and queso, single portion of dry, cold chicken, ZERO veggies, pinto beans (which I can’t even eat), and a giant scoop of guac I didn’t ask for that somehow cost an extra $4.50. The whole thing looked like someone angrily stirred it with their elbow. When I pointed out literally every single item was wrong, the “manager” shrugged, said “we’re out of bowls, this is what you get,” and walked away. No apology, no remake, no refund—just pure indifference. $22 and half an hour of my life gone for the most expensive bowl of sadness I’ve ever seen. Chipotle used to be reliable; now it’s a clown show that can’t follow basic instructions. Go literally anywhere else. Never again.

Ordered it through Door Dash. By the time I received the delivery it was cold and greasy, Steak tasted like tough milk cow, Peppers were so overcooked that they were just mush. Needless to say, the largest portion went in the trash. Not likely to order again.

The Chipotle in Middletown OH is the worst ever! GM isn’t interested in listening to your dissatisfaction. He refers to the website and they are useless. No help or satisfaction there. They don’t want to hear your complaint. They just apologize and say they hope the next visit is better. Complete incompetence. I hate this place and will never go back. I’ll also make every effort to affect their revenue. There are struggling small businesses that would better appreciate support. Not these clowns. They do not care about rip.