Average
520 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With groundbreaking styles season after season, Chinese Laundry lives at the forefront of fashion footwear. Chinese Laundry is the perfect expression of its signature combination of outstanding quality and value with a unique and inspired point of view. From stylish daytime looks in innovative fabrics and leathers to evening collections in eye-catching metallics and satins, Chinese Laundry consistently provides a mix of styles and trends that are ideal for today’s fashion landscape.
Chinese Laundry (chineselaundry.com) has 520 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
520 approved reviews, newest moderated first
Cree
Posted
They send lots of emails to make sure everything went okay. The product looks really great and came very protected. It also arrived pretty fast. The only thing I didn't like was how the shoe heel feels unsteady, but besides that it looks good with every outfit.
Jodi
Posted
I called and spoke with a gentleman on the phone regarding a price discrepancy that was advertised compared to what the price was online. He was extremely helpful and offered to accommodate the advertised price as well as offering me 15% off for being a first time customer. He took my order over the phone, got everything taken care of and was very nice to speak with on the phone. The customer service that I received from this representative was top notch and my shoes came in 5 days. Because of such a wonderful experience I had with this representative and company, I will definitely be ordering more shoes from Chinese Laundry in the future. Thank you for the excellent customer service! :)
Elena
Posted
fast delivery and great product!
Vanessa
Posted
I purchased the Garden Sandal in blush, very cute! However, they run big! Too big for me & the size down was not available online. I sent my return back weeks ago & have been waiting for my refund to pop onto my credit card but nothing so far. The purchase & product are great, however, the SLOW return process is a drag.....I probably wouldn't order again due to that issue.
Danika
Posted
I liked the shoes, they came right away, but they sent me the wrong color.
Vickeisha
Posted
My experience was very good. The representative was knowledgable about the products and even got the shoes shipped right on time for a special event. I would recommend this company without a doubt.
Lolita
Posted
Ordered shoes that I had ran all over the city looking for, received them sooner than expected, Great service. Love my shoes!
Jessica R.
Posted
The shoes fit like a glove. They go with anything I wear. I totally recommend heels.com.
