Andrew S.
Posted
Excellent communication from start to…
Excellent communication from start to finish. Quality product and received in a timely manner, even during the Xmas rush. Highly recommend

Excellent
246 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are Chill Chair. We design, develop and manufacture smart massage office chairs. We help stressed-out workers chill-out with a massage at their desks.
Chill Chair (chillchair.com) has 246 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
246 approved reviews, newest moderated first
Andrew S.
Posted
Excellent communication from start to finish. Quality product and received in a timely manner, even during the Xmas rush. Highly recommend
Raja V.
Posted
Very bad service. I placed an order on the Black Friday offer and they accepted the order as well. After multiple follow ups they came back and said that the offer was not valid any more as they ran out of stock. There is something called as commitment and the company surely does not have it.
Response from Chill Chair· Dec 13, 2025
Hey Raja, Please send me your order number and we will honour your discount. Take care, Team Chill Chair
Neil H.
Posted
I recently purchased a massage foot stool from Chill Chair, and I couldn’t be more impressed. After about four weeks of use, I encountered a minor issue with the product. I reached out to their customer service, and I was blown away by how responsive and helpful they were. They quickly asked for a video of the issue and, once received, they promptly sent me a brand new replacement within a week. Throughout the entire process, they kept me updated and made everything smooth and stress-free. I highly recommend Chill Chair for their outstanding service and quality.
sabrina J.
Posted
Refund was so easy
Kristina G.
Posted
The ottoman exceeded my expectations and the customer service was pleasant. Highly recommended. Considering the chair for my home office. Husband loved his anniversary gift!
A R.
Posted
My chair has not arrived yet, however the experience with Rey and the team has been first class from the start. I was unsure about making a purchase at this price point, but their clear communication and genuine support made the decision easy. I will update this once the chair is delivered, although based on the service so far I am expecting it to be a ten out of ten.
roxananne L.
Posted
We ordered our first sole mate foot massager last Feb for my neuropathy &planter fasciitis oh my goodness it did wonders for both. I use it regularly AM & PM . It just suddenly quit & Chill Chair got right on it & sent a new one. Practically instantly. We definately recommend this company above anything else!!!!
michael G.
Posted
Havent tried the chair yet as it has just came. But Chill customer service is how customer service should be. Had a few questions and bam they were on it..excited to try it..