Excellent
164 reviews
FlyCFGHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Charter Flight Group offers private jet aircraft flights, business jet charters for corporate executives, and personal private planes for luxury travels.
FlyCFG (charterflightgroup.com) has 164 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 140 reviews with 5 stars · Clear filters
Rick W.
Posted
They literally took care of everything we required.
Response from FlyCFG· Apr 8, 2024
Hi Rick, Thank you so much for the feedback. It's our pleasure to serve you. We truly appreciate the support and hope we get the opportunity to work for you again soon.
Bonita
Posted
Everyone I worked with from my first inquiry through landing for the first leg of two was highly responsive and thorough. Dylan, is a great representative of your company, as were the pilots who flew us to Saint Martin. Thank you from my family and I.
Response from FlyCFG· Apr 8, 2024
Hi Bonita, We can't thank you enough for taking the time to share your experience with us. We are thrilled to hear Dylan and the team exceeded expectations and provided top-notch service from start to finish. Your kind words motivate us to continually strive for excellence. Thank you again from all of us here at FlyCFG.
Jamie E.
Posted
Excellent service all around.. We needed a jet in less than 4 hours and CFJ made it happen with ease. The flight was easy and our pilots brilliant!!! We were in a hard situation and you all made it easy and doable!! I would give you 10 stars if I could!!
Response from FlyCFG· Apr 8, 2024
Hi Jamie! Wow, thank you so much for your kind words! We are delighted we could assist with your urgent flight needs and provide an enjoyable experience to all. Your feedback inspires us to keep raising the bar. Thank you again for choosing FlyCFG and we hope to serve you again soon!
customer
Posted
Our experience with CFG was excellent. Great communication and service throughout. From initial booking, pre-flight details and itinerary tweaks were all handled quickly and professionally by the CFG team. Our trip was a one way flight relocate our 92 year old aunt cross country - not the easiest trip for her, but kind and patient pilots really helped! This was our first time with CFG and we will definitely use again.
Response from FlyCFG· Apr 8, 2024
Thank you so much for taking the time to share your positive experience with us. Our team here at FlyCFG is committed to providing exceptional service, from initial inquiry to final touchdown. We are so happy to hear things went smoothly and your aunt was comfortable for her cross country relocation journey. We look forward to serving you again soon! Please let us know if you need any further assistance. We are here to help!
Dr. Laurance G.
Posted
Outstanding and informative pilots Professional in every regard Pre-flight contacts to check on our status Interior of aircrafts fresh and clean Toilets clean and functional On-time departures Shook hands with us as we departed the aircraft
Response from FlyCFG· Mar 27, 2024
Hi Dr. Guido, We are so appreciative of you taking the time to share your recent FlyCFG experience. We truly appreciate your support and hope to serve you again soon. Please let us know if we can be of any further assistance at all. We are here to help.
Bev
Posted
As a first-time private charter flier, I found that, without exception, everyone at CFG that I came into contact with was understanding, patient and thoroughly professional in assisting me through the process…and my many, many…many inquiries. Literally, from the first step of getting (& accepting) a quote for my flight….to ensuring that a personal ‘prerequisite ‘ of mine was on board for my flight, hot water for tea, CFG was insanely responsive and quite reassuring to all of my queries. Based on CFG’s performance on this, my initial foray into the world private charters, I’ve found a great company to help me never, again have to reenter the chaotic, unreliable and time-intensive grueling world of commercial flying. You’ve been forewarned - this ‘new toy’, my newfound freedom, can be addictive!
Response from FlyCFG· Mar 27, 2024
Hi Bev, Thank you so much for sharing your kind words and five star review. As a first-time private charter flier, we understand that embarking on this journey can be both exciting and nerve-wracking. We are thrilled you chose us here at FlyCFG to assist with your first charter experience. Looking forward to many more adventures. We hope to welcome you back onboard very soon!
Geoffrey B C.
Posted
Seamless trip from Dulles to Nashville. Booked at the last minute, a few options presented and off we went. Great way to travel!
Response from FlyCFG· Mar 27, 2024
Hi Geoffrey, Thank you so much for sharing. We are so glad everything went smoothly on your recent flight to Nashville. Whether it's a planned trip or last minute getaway, our team works hard to ensure all clients have a seamless experience from takeoff to touchdown. We hope we get the opportunity to serve you again soon. Please let us know if we can be of any further assistance.
Matt
Posted
These guys knocked it out of the park! We were tired from business meetings all week with no sleep and missed a flight. They got us a ride booked in no time and the pilots were ready to go by the time we made it to the fbo. Thank you Anna Foy for your help and dealing with three cranky people early in the morning. 11/10!!!!
Response from FlyCFG· Mar 20, 2024
Hi Matt, We so appreciate your support and positive feedback. Thank you so much for sharing. A week of business meetings is undoubtedly exhausting! Happy to hear Anna was able to quickly step in and get you promptly to your destination. Please let us know if there is anything at all we can assist with. We hope to serve you again in the future.
