CharmlryReviews of charmlry.com

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4.8

Excellent

797 reviews

Charmlry4.8Excellent

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Charmlry

The Uniquely Yours Monogram Jewelry

Charmlry (charmlry.com) has 797 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.

Also known as: charmlry.com
Website: charmlry.com
Category: Jewelry & Watches
Listed on Rated Honest: 2026

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Charmlry reviews

797 approved reviews, newest moderated first

Wanda
Posted Nov 28, 2025
I loved both of the pieces I ordered.
I loved both of the pieces I ordered. One was for my nephew's birthday. He was beyond happy with it. Thank you Elise for making our Auntie/ Nephew moment special.
Louise G.
Posted Nov 27, 2025
So easy to order and very quick delivery
So easy to order and very quick delivery
Jack
Posted Nov 27, 2025
I love my individual designed necklace
I love my individual designed necklace. I receive comments often about it. It's very special because it has all my families initials next to my heart and no one else has one like it. Thank you so much
Rochelle E.
Posted Nov 27, 2025
The design was exactly what I wanted
The design was exactly what I wanted! It is so sentimental and looks amazing!
Adam L.
Posted Nov 26, 2025
No response
Placed order over 48 hours ago, no confirmation email and no contact. I have emailed and messaged on Instagram for an update and still no response. Very close to reporting the payment to my credit card company
Response from Charmlry· Nov 26, 2025
Hi Adam, Thank you for reaching out and sharing your concerns with us. I sincerely apologize for the delay you’ve experienced regarding your order and the lack of communication from our team. Our customer care team typically responds to emails within 24 hours or less. I recommend checking both your inbox and spam folder to ensure you haven’t missed our correspondence. As part of our process, we aim to send a preview of your design within 24-72 hours after your order is placed. Following that, we will send a follow-up email to confirm your approval before we proceed with production. I understand how frustrating this situation can be, especially when you are receiving promotional emails without any updates on your order. Please rest assured that your satisfaction is important to us, and we are here to assist you. If you do not receive a response shortly, please feel free to reach out again, and we will personally ensure that your concerns are addressed promptly. Thank you for your patience and understanding. Best regards, Charmlry Team
Karnig D.
Posted Nov 25, 2025
Not heard back/ Then 10 days later a response
Placed an order over a week ago, and got an email promising a response back with a proposed design within a few days. Contacted support twice with email, no response. I am starting to worry I need to contact my credit card for a refund. I appreciate if teams are busy, but of so, do let us know. I have received over 10 emails with promotional material since my order and not one order update. Update: I received correspondence back 10 days later. I will wait and see how long delivery takes and the quality of the product and will update accordingly.
Response from Charmlry· Nov 26, 2025
Hi Karnig, Thank you for reaching out and sharing your concerns with us. I sincerely apologize for the delay you’ve experienced regarding your order and the lack of communication from our team. Our customer care team typically responds to emails within 24 hours or less. I recommend checking both your inbox and spam folder to ensure you haven’t missed our correspondence. As part of our process, we aim to send a preview of your design within 24-72 hours after your order is placed. Following that, we will send a follow-up email to confirm your approval before we proceed with production. I understand how frustrating this situation can be, especially when you are receiving promotional emails without any updates on your order. Please rest assured that your satisfaction is important to us, and we are here to assist you. If you do not receive a response shortly, please feel free to reach out again, and we will personally ensure that your concerns are addressed promptly. Thank you for your patience and understanding. Best regards, Charmlry Team
Rachel T.
Posted Nov 24, 2025
The experience was super easy
The experience was super easy! During the design process I asked for one revision which was quickly done and then approved. The pieces came thoughtfully packaged and just as pretty as it looked online
Angela B.
Posted Nov 23, 2025
Great design!!!
"I bought two necklaces and love them both! One is a gift, and I also received a scratch card for the recipient so they can see the message. The buying process was very quick; the designer got back to me within 24 hours to let me select the design I liked best."

CharmlryReviews of charmlry.com

Rating breakdown

What customers rate

About Charmlry

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CharmlryReviews of charmlry.com

Rating breakdown

What customers rate

Charmlry reviews

I loved both of the pieces I ordered.

So easy to order and very quick delivery

I love my individual designed necklace

The design was exactly what I wanted

No response

Not heard back/ Then 10 days later a response

The experience was super easy

Great design!!!

About Charmlry

More in Jewelry & Watches

takuyawatches.com

Investment Watches

Plum Diamonds

European Watch Company

Charmlry reviews

I loved both of the pieces I ordered.

So easy to order and very quick delivery

I love my individual designed necklace

The design was exactly what I wanted

No response

Not heard back/ Then 10 days later a response

The experience was super easy

Great design!!!